Field Service Technician – Doors and Windows

Cornerstone Building Brands

. Apply all knowledge and skills required of a Field Service Technician 1, including basic repairs, inspections, safety compliance, inventory, vehicle operation, and customer service.

Posted 5/14/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

About the role

Key responsibilities & impact

Apply all knowledge and skills required of a Field Service Technician 1, including basic repairs, inspections, safety compliance, inventory, vehicle operation, and customer service.
Demonstrate expertise in multiple window types (single-hung, double-hung, casement, sliding) and door systems, including repair and replacement techniques.
Work with different window and door materials (wood, vinyl, aluminum, and various glass types) with proper techniques and care.
Utilize a range of tools such as drills, sealants, pry bars, caulk guns, and power tools with proficiency and accuracy.
Perform diagnostics and provide technical support via phone and email to internal and external stakeholders.
Conduct water tests according to company protocols and document results using internal software.
Apply knowledge of window and door installation practices to evaluate and support field projects.
Organize and coordinate jobs requiring two or more technicians, ensuring effective collaboration with internal teams and customers.
Deescalate warranty or service concerns professionally, maintaining customer confidence and satisfaction.
Perform specialized repairs, including water intrusion fixes, shaped products, and installation diagnostics.
Maintain strong relationships with customers and sales teams by providing clear communication, accurate documentation, and dependable service.
Expand and apply knowledge of company products and industry standards to support advanced fieldwork.
Travel within assigned territory daily; overnight travel may be required depending on territory.

Requirements

What you’ll need

High School Diploma or equivalent required
AAMA Installation Training certification preferred
Valid driver’s license with ability to successfully clear an MVR check
3–5 years of general construction or building material installation experience preferred
3–5 years of fenestration manufacturing or installation experience preferred
Proficiency with hand and power tools
Ability to complete advanced diagnostics, repairs, and documentation
Strong understanding of installation practices for windows and doors

Benefits

Comp & perks

medical, dental, vision coverage
401k
PTO
paid holidays
FSA
life insurance
LTD
STD
EAP
discount programs
tuition reimbursement
training
professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

repairsinspectionssafety compliancediagnosticstechnical supportinstallation practicesadvanced diagnosticsrepairs and documentationwater intrusion fixesfenestration manufacturing

Soft Skills

customer servicecollaborationdeescalationcommunicationrelationship management

Certifications

High School DiplomaAAMA Installation Trainingvalid driver’s license