Senior Financial Navigation Specialist

Cornell University

Sr Financial Navigation Specialist ensuring accurate insurance education and patient support through training and operational support at CBO. Collaborating across departments for financial consistency and documentation.

Posted 7/23/2026full-timeMidtown • New York • 🇺🇸 United StatesSenior💰 $33 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in health insurance benefits, CPT/ICD-10 coding, and payer coverage requirements while effectively designing and implementing training programs for financial navigation and patient access operations. Strong analytical and communication skills are essential for coaching diverse learner types and adapting training to meet regulatory needs.

Highest-signal resume keywords

Healthcare ExperienceFinancial NavigationCPT/ICD-10 CodingTraining Program DevelopmentEpic Workflows

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Health Insurance BenefitsCPT CodingICD-10 CodingPayer Coverage RequirementsFinancial DocumentationGood Faith EstimatesSelf-Pay WorkflowsAnalytical SkillsPerformance Metrics EvaluationDocumentation Skills

Soft Skills

Clear CommunicationCoachingTime ManagementAdaptabilityMentoring

Tools & Technologies

Epic WorkflowsPayer Portals

Industry Keywords

Patient Access OperationsRegulatory ComplianceFinancial NavigationBenefits CounselingRevenue Cycle Management

About the role

Key responsibilities & impact

Design and implement training programs for onboarding, skills refreshers, and updates on regulatory or payer changes.
Serve as a real-time support resource for staff handling escalated or complex financial navigation issues.
Create and maintain training materials including workflow documents, payer reference guides, and tip sheets.
Support the accurate completion of Good Faith Estimates, self-pay workflows, and insurance education efforts.
Analyze trends in coverage denials or payment delays and deliver targeted education based on root-cause findings.
Collaborate with the CBO and other revenue cycle partners to promote consistency in financial documentation and patient communication.
Host workflow review meetings and case study discussions to encourage best practice sharing and peer learning.
Remain current on insurance requirements, coding updates, and federal patient protection regulations.
Provide coverage for front-line navigation needs during periods of high volume or staff shortage.
Evaluate the effectiveness of training and propose adjustments based on performance metrics and team feedback.
Performs other duties as assigned.

Requirements

What you’ll need

High school diploma or equivalent
Minimum of 3 years of healthcare experience in financial navigation, benefits counseling, or patient access operations
Prior experience delivering staff education or mentoring strongly preferred
Expert-level understanding of health insurance benefits, CPT/ICD-10 coding, and payer coverage requirements
Clear, confident communicator with the ability to coach a wide range of learner types
Strong analytical, time management, and documentation skills
Familiarity with Epic workflows and payer portals
Able to manage competing priorities and adapt training based on team and regulatory needs.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Cornell University Website LinkedIn All Job Openings 1 - 10 employees 📚 Education ⚕️ Healthcare Insurance 🧬 Biotechnology Education
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Biotechnology Cornell University is a prestigious Ivy League institution that provides a comprehensive education in various disciplines, placing a strong emphasis on research and academic excellence. It is home to Weill Cornell Medicine, which focuses on medical education, research, and patient care, contributing significantly to the fields of healthcare and biotechnology. Senior Financial Navigation Specialist Job not on LinkedIn 🔥 9 hours ago 🏢 Midtown – Onsite 💵 $33 - $36 / hour ⏰ Full Time 🟠 Senior 💸 Financial Planning and Analysis (FP&A) 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Design and implement training programs for onboarding, skills refreshers, and updates on regulatory or payer changes.
Serve as a real-time support resource for staff handling escalated or complex financial navigation issues.
Create and maintain training materials including workflow documents, payer reference guides, and tip sheets.
Support the accurate completion of Good Faith Estimates, self-pay workflows, and insurance education efforts.
Analyze trends in coverage denials or payment delays and deliver targeted education based on root-cause findings.
Collaborate with the CBO and other revenue cycle partners to promote consistency in financial documentation and patient communication.
Host workflow review meetings and case study discussions to encourage best practice sharing and peer learning.
Remain current on insurance requirements, coding updates, and federal patient protection regulations.
Provide coverage for front-line navigation needs during periods of high volume or staff shortage.
Evaluate the effectiveness of training and propose adjustments based on performance metrics and team feedback.
Performs other duties as assigned. 🎯 Requirements
High school diploma or equivalent
Minimum of 3 years of healthcare experience in financial navigation, benefits counseling, or patient access operations
Prior experience delivering staff education or mentoring strongly preferred
Expert-level understanding of health insurance benefits, CPT/ICD-10 coding, and payer coverage requirements
Clear, confident communicator with the ability to coach a wide range of learner types
Strong analytical, time management, and documentation skills
Familiarity with Epic workflows and payer portals
Able to manage competing priorities and adapt training based on team and regulatory needs. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs