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About the role
Key responsibilities & impact- Understand the connections between the EHSQ suites in Cority and can demonstrate knowledge effectively to clients.
- Have a strong commitment to service excellence and stay up to date on new features.
- Instil confidence in clients and build meaningful trust relationships both internally and externally.
- Demonstrate project budget awareness, responsiveness, and professionalism, and have exceptional written and verbal communication skills.
- Meet or exceed an average annual chargeable utilization of 70%.
- Act as a liaison between Cority and clients in all assigned projects and initiatives.
- Lead and support project implementations following pre-defined implementation methodology, which includes configuring the application, training clients, testing, and note taking.
- Work closely with the Project Management, Implementation Consultants, and Technical Consultants to form a cohesive project team.
- Interact with and support other departments (including, but not limited to, Sales, Customer Success, Customer Support, Engineering, Product).
- Establish, with the client team and Cority Project Manager, a plan for management of the project implementation including intervention where timeline milestones are being delayed or missed.
- Update timesheets and project bookings daily and submit timesheets for approval at the end of each week.
- Actively participate in the Cority PS Peer Training program.
Requirements
What you’ll need- A graduate of a university program in Information Technology, Occupational Health & Safety, Industrial Hygiene, Environmental Science, Sustainability, Ergonomics, Quality Management, or a related program with equivalent work experience.
- Between 1-3 years’ experience in, ideally with professional designation of (CIH, CSP, CSRP, COHN), subject matter area of this role; or, having held the Associate Consultant position at Cority for at least 12 months, must have completed one Essentials implementation and one CIM/Agile CIM implementation.
- Bilingualism is an asset.
Benefits
Comp & perks- An opportunity to work in a values-driven, performance oriented, dynamic and growth focused culture
- Support for a remote working environment with a one-time home office allowance and subsidized monthly internet allowance
- Competitive health benefits, dental plans, and retirement savings plan (RRSP, 401K plan etc.)
- Annual fitness allowance
- Mental health support provided through access to Calm Premium meditation app and access to Talkspace
- Access to learning tools & platforms, internal training programs, annual training allowance and certifications (if applicable), and High Talent Programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project implementationapplication configurationclient trainingproject testingbudget awarenesstimesheet managementAgile CIM implementationEssentials implementation
Soft Skills
service excellencecommunication skillstrust buildingresponsivenessprofessionalismteam collaborationinterpersonal skills
Certifications
CIHCSPCSRPCOHN
