German-speaking Collections Specialist

CoreX

Collections Specialist contacting German-speaking clients to resolve open parking tickets. Working remotely and collaborating with an international operations team.

Posted 5/28/2026full-timeRemote • 🇭🇷 CroatiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

You will spend the majority of your day communicating with German-speaking customers about outstanding parking fees.
You will handle inbound and outbound calls, manage cases in the ticketing system, and ensure all data is accurate and up to date.
You will follow clearly defined collections processes and work toward daily targets as part of an international operations team.

Requirements

What you’ll need

German at C1 level or higher
Experience in collections / debt recovery
Background in customer support or contact center environments
Confident, calm demeanor when handling challenging conversations
Enjoyment of structured, process-oriented work
Strong organizational skills and the ability to remain calm and methodical under pressure
Experience using CRM systems
Nice to have (not required): experience with Salesforce CRM; familiarity with Austrian German

Benefits

Comp & perks

Competitive and stable compensation
Fixed working hours, Monday to Friday
Fully remote work from Croatia, Serbia, or Bosnia and Herzegovina
Additional vacation days that increase with length of service
Opportunities for professional and career development
MultiSport / FitPass membership (subject to availability in the respective country)
A team that is clear and direct—regarding work, expectations, and culture

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

collectionsdebt recoverycustomer supportcontact center experienceCRM systemsSalesforce CRM

Soft Skills

confident demeanorcalm demeanorstrong organizational skillsmethodical under pressureenjoyment of structured work