Salary
💰 $139,000 - $204,000 per year
Tech Stack
AnsibleCloudGoKubernetesPythonSpringTerraform
About the role
- Administer and configure Jira Cloud, Confluence Cloud, Asana, and other productivity tools to support agile workflows, project tracking, and knowledge management
- Partner with engineering, product, and business stakeholders to design workflows, permissions, and governance models tailored to team needs
- Design, develop, and maintain custom integrations between Jira, Asana, and other tools in our development and business stack (e.g., GitHub, GitLab, Kubernetes, Slack)
- Leverage REST APIs and backend programming (Python and/or Go) to automate workflows and improve system interoperability
- Monitor and optimize platform performance and scalability; collaborate with infrastructure teams to ensure uptime, backups, upgrades, and efficient operations
- Oversee user provisioning, permissions, and security audits across platforms to maintain compliance and governance
- Establish standards, guardrails, and best practices across productivity platforms while enabling self-service for teams
- Build and maintain dashboards and reports across Jira, Asana, and Confluence to enable visibility and transparency for leadership and teams
- Document workflows, configurations, and policies in Confluence to support knowledge sharing and consistent adoption
- Participate in on-call rotation as an escalation point of contact for the IT Support & operations team
- Provide training to teams across the organization, ensuring best practices and effective usage of productivity platforms
Requirements
- 5+ years of experience administering Jira Cloud and Confluence Cloud, including advanced configuration, permissions, automation, and reporting
- Hands-on experience administering and configuring Asana (projects, portfolios, reporting, governance)
- Strong knowledge of agile methodologies (Scrum, Kanban, etc.) and how to enable them in work management tools
- Proven experience developing custom integrations and automations using REST APIs and backend programming (Python and/or Go)
- Familiarity with CI/CD and DevOps toolchains (GitHub, GitLab, Kubernetes, Slack)
- Strong skills in security hardening, compliance, and governance across multiple SaaS platforms
- Excellent interpersonal, communication, and stakeholder management skills, with experience supporting both technical and non-technical teams
- Participation in on-call rotation as an escalation point of contact for the IT Support & operations team
- Familiarity with infrastructure-as-code and automation frameworks (Terraform, Ansible)
- Atlassian certifications (e.g., ACP-610, ACP-120) or Asana certifications (preferred)
- Background in enterprise IT or business systems administration (preferred)
- Experience administering other enterprise collaboration services such as Google Workspace, Slack, Zoom (preferred)
- Export Control Compliance: applicant must be a U.S. person (U.S. citizen, national, lawful permanent resident, refugee, or asylee), be eligible to access export controlled information without authorization, or be eligible and reasonably likely to obtain required export authorization