Coretek

Citrix/AVD Engineer

Coretek

full-time

Posted on:

Location Type: Hybrid

Location: Kondapur • 🇮🇳 India

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Job Level

JuniorMid-Level

Tech Stack

AnsibleAzureCitrixCloudDNSITSMPackerServiceNowTerraform

About the role

  • Provide operational support for managed Citrix and AVD environments, including daily health checks, patching, upgrades, and incident remediation
  • Administer and optimize Nerdio Manager for Enterprise and Citrix Director/Studio configurations
  • Manage Citrix Virtual Apps and Desktops, Citrix Gateway (NetScaler), and endpoint management integrations
  • Implement solutions leveraging existing Infrastructure as Code (IaC) for environment automation (Terraform, Ansible, Packer, or Nerdio automation scripting)
  • Monitor, analyze, and improve system performance, availability, and security posture across environments
  • Deploy and enforce group policies, security baselines, and compliance configurations
  • Develop and maintain standardized operational documentation, runbooks, and support playbooks
  • Collaborate with internal architects and client stakeholders to ensure platform integrity and alignment with SLAs
  • Participate in DR planning, testing, and execution for hosted EUC environments
  • Respond to escalated tickets and serve as a technical escalation point for L1/L2 support teams
  • Provide mentoring and knowledge transfer to junior engineers and technicians

Requirements

  • 2–5 years of experience in supporting Citrix Virtual Apps and Desktops or Azure Virtual Desktop in a managed services or enterprise environment
  • Hands-on experience with:
  • Citrix Suite: Studio, Director, NetScaler (Gateway), Citrix Policy, Machine Catalogs, Delivery Groups
  • Azure Virtual Desktop (AVD) deployments and management
  • Nerdio Manager for Enterprise (preferred)
  • Understanding of how to use existing IaC tools such as Terraform, Ansible, Packer, or PowerShell scripting
  • Experience with Azure Resource Manager (ARM) and virtual networking in Microsoft Azure
  • Familiarity with endpoint management and thin client configurations (e.g., Stratodesk, IGEL, Unicon)
  • Solid understanding of Group Policy Objects (GPO), Active Directory, DNS, and Windows desktop/server internals
  • Exposure to ITSM ticketing tools (ServiceNow, Remedy, etc.)
  • Ability to troubleshoot complex issues independently and communicate clearly with customers
  • Experience with Imprivata support and implementation, including integration with virtual desktops and authentication workflows is a plus
  • Preferred Skills:
  • Microsoft certifications (AZ-104, AZ-140, or Citrix Certified Associate – Virtualization)
  • Experience with Citrix Cloud services and hybrid configurations
  • Understanding of Zero Trust, conditional access, and modern endpoint security integrations
  • Experience automating repetitive admin tasks or builds via Nerdio Runbooks or similar tools

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Citrix Virtual AppsAzure Virtual DesktopNerdio Manager for EnterpriseTerraformAnsiblePackerPowerShell scriptingAzure Resource ManagerGroup Policy ObjectsActive Directory
Soft skills
troubleshootingcommunicationmentoringcollaborationproblem-solving
Certifications
AZ-104AZ-140Citrix Certified Associate – Virtualization