Senior Salesforce Business Analyst

CoreSphere, LLC

Senior Salesforce Business Analyst ensuring delivery of Salesforce Projects at CoreSphere LLC. Engaging stakeholders for requirement gathering and project execution.

Posted 4/17/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Solicit, gather, evaluate, and document information from various sources and stakeholders during business discovery and grooming
Translate high-level information into detailed requirements and clear, concise user stories with acceptance criteria in JIRA
Map functional business requirements to Salesforce.com features and functionality; develop as-is and to-be process maps
Collaborate with different stakeholders to document business and functional requirements into Epic’s and User Stories, or Business Requirements Documents.
Work as the primary liaison between business stakeholders, operations, and the technical team throughout the project cycle
Engage with Developers, Solution Architects, and other delivery team members to ensure systems meet business needs
Participate in and contribute to conversations around process improvement solutioning and architecture on the Salesforce platform
If needed, can facilitate Agile scrum ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives
Facilitates grooming of user stories and participate in sprint execution, Engage in testing cycles (UAT, Regression, and system), create Test Plans and Test Cases, and facilitate UAT sessions with business stakeholders.
Manage feedback in the form of enhancements and bugs, ensuring the quality of the solution output
Prepare project-specific documentation and deliverables, including User Guides, Quick Reference Sheets, Train-the-Trainer materials, data dictionaries, communication plans, and training video, as needed
Conduct training sessions for end users
Assess requirements to produce wireframes, visual flows, process diagrams, and/or fit-gap analysis to devise options for solving business challenges
Identify and manage risks, issues, and dependencies, developing plans to escalate and mitigate them effectively

Requirements

What you’ll need

Bachelor’s degree in business, Engineering or Computer Science or similar
Minimum work experience: 5 years of experience as a Sr. Business Analyst with end-to-end Salesforce implementation experience
Minimum 3+ years working within all phases of the Systems Development Life Cycle and an Agile driven development environment
Minimum 3 years’ experience with the Salesforce platform configuring sales, service, community clouds, and/or custom Salesforce apps
Must have at least (1) Salesforce Certification
Experience applying Agile/Scrum methodologies
Salesforce Administration skills are highly preferred
Experience conducting simple to complex Project Demos and Sprint Demos
Excellent listening, oral, written, and presentation skills
Excellent analytical skills, as well as accuracy and attention to details
Experience working in JIRA, Confluence, or other Agile project management tools
Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, Lucid chart SharePoint

Benefits

Comp & perks

Competitive Pay
Paid Time Off
Sick Leave
Public Holidays
STD/LTD
Health and Dental
401(k)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SalesforceAgileScrumSystems Development Life CycleBusiness AnalysisUser Story MappingProcess MappingWireframingUATTest Planning

Soft Skills

communicationanalytical skillsattention to detailcollaborationfacilitationproblem-solvingstakeholder managementtrainingdocumentationpresentation

Certifications

Salesforce Certification