CorePower Yoga

Front Desk

• Deliver a best-in-class welcome for new and returning students, including studio etiquette, class formats, intensity levels, and membership benefits.
• Build authentic, warm relationships with students and teachers.
• Help students with purchases, including retail, mat/towel rentals, water, and yoga products; upsell thoughtfully when appropriate.
• Proactively manage class waitlists and ensure smooth check in flow.
• Support communication of studio updates, promotions, and facility issues to teachers and the Studio Experience Team (SET).
• Accurately reconcile rosters by verifying charges, supporting student needs or concerns, and completing roster close‑out processes.
• Support retail sales by helping students with sizing, product recommendations, and purchase decisions.
• Maintain practice rooms: tidy spaces, reset props, clean mirrors, and ensure overall readiness.
• Keep locker rooms clean, sanitized, and fully stocked.
• Uphold brand standards for cleanliness and facility upkeep to enhance the student environment.
• Serve as the studio key holder responsible for daily opening and closing procedures.

Front Desk Associate