HubSpot Engineer
Software Mind
JavaScriptReactSubversion
M365 Engineer
CORE
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇱 Poland
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ITSMServiceNow
About the role
- Deliver expert support and configuration across Exchange Online, SharePoint Online, OneDrive for Business, Teams, and Entra ID.
- Develop automation scripts using PowerShell and MS Graph to drive service efficiencies.
- Manage incidents, service requests, and changes using ConnectWise Manage and ServiceNow.
- Monitor and improve Microsoft 365 security posture using Defender XDR, Sentinel, Purview, and Secure Score.
- Manage and troubleshoot mail flow, connectors, and messaging hygiene settings within Microsoft 365; assist with Mimecast administration where needed.
- Provide training sessions and handover workshops to internal Service Desk and 2nd Line teams.
- Create and maintain knowledge base articles and operational documentation.
- Collaborate with internal teams and stakeholders to support continuous service improvement and innovation.
- Ensure IT Service Management (ITSM) principles are followed, contributing to process improvement initiatives.
Requirements
- Hands-on experience configuring, supporting, and optimizing core Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and Entra ID.
- Proficient in PowerShell scripting (with basic MS Graph knowledge an advantage).
- Understanding of Microsoft 365 security and compliance tools including Defender XDR, Microsoft Sentinel, Microsoft Purview, and Secure Score.
- Strong troubleshooting and problem-solving skills for collaboration and identity services.
- Experience working with ITSM platforms, specifically ConnectWise Manage and ServiceNow.
- Excellent communication skills and a customer-focused approach.
- Ability to manage workload independently and prioritize tasks effectively.
Benefits
- Flexible remote working arrangements.
- Personal development opportunities.
- Two paid leave days per year to volunteer for causes that resonate with Core's values, such as charitable efforts, environmental initiatives, and supporting the next generation in tech.
- English classes with native speakers.
- Multisport card.
- Private healthcare.
- Death in Service Life Assurance.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
PowerShellMS GraphMicrosoft 365Exchange OnlineSharePoint OnlineOneDrive for BusinessTeamsDefender XDRMicrosoft SentinelMicrosoft Purview
Soft skills
troubleshootingproblem-solvingcommunicationcustomer-focusedindependent workload managementtask prioritization
