Core Service Agency

Manager

• Ensure compliance with all policies and procedures, as well as local, state, and federal regulations.
• The worker is responsible for providing medical necessary services to the consumer(s) in accordance with the treatment plan and diagnostic assessment.
• Follow Mental Health Services guidelines and ensure that treatment plan authorizations and reauthorizations are current.
• Serve as an intricate member of the service team to ensure continuity of care and supports the services 24 hours a day, seven days per week as necessary.
• Provide structured face-to-face scheduled sessions to consumer at least one per week or as needed based on the treatment plans.
• Provide services in the home, school, office and community setting.
• Ensure that the majority of mental health services are primarily rendered in the community.
• Document encounters within 24-48 hours of service or phone call.
• Report to supervision and in-house trainings as scheduled.
• Facilitate or co-facilitate staff meetings and trainings.
• Work collaboratively with and provide ongoing updates to the clinical team including psychiatrist as needed.
• Identify, establish, and continually collaborate with community agencies, providers, and natural supports and advise team to make referrals as needed.
• Communicate objectively, thoroughly, accurately, concisely in a manner consistent with the cognitive level of the persons involved.
• Demonstrate an understanding and acceptance of the organizational mission to assist individuals by providing quality services.
• Participate in efforts to enhance service provision to consumers.
• Act and interact to build cohesiveness.
• Assist with building a positive image for the agency by demonstrating support and cooperation with other units and community agencies.
• Ensure all necessary licenses and/or certifications remain current.
• Other duties as assigned.

QMHS, Case Manager