Senior Engagement Manager

Core BTS

Senior Engagement Manager responsible for client engagements at NRI North America. Communicating across technical and non-technical teams to prioritize tasks in a fast-paced environment.

Posted 5/1/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $115,000 - $155,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for clients throughout the project lifecycle.
Develop and maintain strong relationships with key stakeholders, ensuring their needs and expectations are met or exceeded.
Understand client business objectives and align consulting services to meet these goals.
Develop project/sprint plans, define resource loading, skill requirements, tracking milestones, and metrics as appropriate for the framework of the project.
Be responsible for managing the project budget including managing forecasts against actual, travel and expenses.
Ensure that projects are profitable and that all financial targets are met.
Provide consultation based on best practice techniques in traditional and modern frameworks.
Provide role leadership, in the form of coaching/mentoring and standards enforcement for the project team.
May be responsible for leading execution teams of 2-20 people depending on project size.
Persuade others to reverse negative attitudes/behaviors. Maximize strengths/minimize limitations. Consolidate varied viewpoints/positions.
Perform various administrative tasks including status reports, time recording, etc.

Requirements

What you’ll need

Bachelor’s Degree in Business Management, Communication, Computer Science, or related field.
7 + years of equivalent work experience required, as an established project manager.
Solid understanding of various methodologies & frameworks (PMBOK, Traditional, Agile, SCRUM).
Experience with Agile projects.
Strong experience in budget development and management techniques.
Highly effective oral and written communication and organization skills.  Must be able to communicate effectively with customers and associates at all levels of the organization.
Ability to translate and work between traditional and modern frameworks while recommending the best approaches for the client
Ability to work independently or as a member of a team of professionals.
Ability to balance one or multiple projects while remaining focused on the needs of the clients and project team members.
Ability to be flexible on type of assignment (industry, framework, team size, scope, length of assignment, and location).
Strong understanding of technology solutions and their application in business contexts.

Benefits

Comp & perks

You'll work with a great group of people in a highly collaborative team and results oriented atmosphere
You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle
You’ll work with large, sophisticated, and progressive clients throughout North America
We provide a comprehensive benefits program including: **$0 Healthcare option, company contribution to Health Savings Account with enrollment in a qualifying plan, 401(k) plus company match, Professional Development funds, Flexible Time Off (FTO) plus 11 company holidays, 4 weeks Parental/Caregiver Leave, company paid family building/fertility benefits through Progyny, Dental and Vision Insurance, and company paid Life/AD&D, short term and long term disability insurance.**

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementbudget developmentAgileSCRUMPMBOKresource loadingmetrics trackingconsultation techniquescoachingmentoring

Soft Skills

communicationorganizationleadershippersuasionrelationship managementflexibilityindependenceteam collaborationproblem-solvingstakeholder engagement