Revenue & Billing Specialist

Cordance

Revenue & Billing Specialist leading customer billing and revenue coordination in a multi-business-unit environment for Cordance. Focuses on accuracy, operations, and reconciliation in a dynamic team.

Posted 5/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

The Revenue & Billing Specialist will lead and optimize customer billing and revenue coordination processes across a multi-business-unit environment.
This role is heavily focused on revenue accuracy, billing operations, order-to-cash process management, recurring revenue reconciliation, and cross-functional coordination between finance, sales, operations, and customer-facing teams.
The ideal candidate brings experience managing complex billing operations, coordinating with accounting and finance teams, overseeing usage-based and recurring revenue models, and improving operational processes tied to invoicing and revenue recognition.
This individual will serve as a key operational partner in optimizing our revenue infrastructure to supports growth, operational accuracy, and customer satisfaction.
Partner with Cordance accounting and revenue teams to ensure invoices are generated accurately and delivered to the correct customer contacts.
Identify and resolve billing discrepancies, invoicing errors, and customer account issues in collaboration with accounting and customer-facing teams.
Coordinate purchase order (PO) collection, validation, and acceptance processes to support timely invoicing and revenue collection.
Lead monthly ARR and revenue review processes across consolidated business units.
Analyze revenue reporting discrepancies, data inconsistencies, and long-standing reconciliation issues impacting reporting accuracy.
Partner with finance and accounting teams to improve revenue visibility, forecasting accuracy, and reporting consistency.
Support leadership with operational analysis related to recurring revenue performance and billing trends.

Requirements

What you’ll need

5+ years of experience in billing operations, revenue operations, finance operations, or order-to-cash management
Experience coordinating invoicing, purchase orders, and customer billing processes in a multi-entity or multi-business-unit environment
Strong understanding of recurring revenue models, ARR tracking, and usage-based billing operations
Hands-on experience working with ERP, accounting, or billing systems such as NetSuite or similar platforms
Experience managing SKU structures, pricing configurations, and operational order workflows
Strong analytical, organizational, and problem-solving skills with attention to operational and financial accuracy
Ability to manage multiple operational initiatives and cross-functional dependencies simultaneously
Excellent communication and stakeholder management skills across finance, sales, operations, and customer-facing teams.

Benefits

Comp & perks

Comprehensive Health Coverage: Coverage begins on your first day of employment.
401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested.
RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested.
Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life.
12 weeks paid leave for all employees.
Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely.
Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

billing operationsrevenue operationsorder-to-cash managementrecurring revenue modelsARR trackingusage-based billinginvoicingpurchase order managementdata analysisfinancial reconciliation

Soft Skills

analytical skillsorganizational skillsproblem-solving skillscommunication skillsstakeholder managementcross-functional coordinationattention to detailoperational analysismulti-taskingleadership