Corcentric

Accounts Receivable

• Collaborate with dealers, vendors, and customers to investigate and resolve invoicing discrepancies.
• Record, review, and track open disputes and deductions.
• Analyze root causes of disputes and recommend corrective actions.
• Communicate findings and resolution outcomes clearly and professionally.
• Monitor assigned accounts to ensure timely resolution and follow-up.
• Request and manage supporting documentation from customers.
• Handle a high volume of phone and email communications while maintaining accuracy and professionalism.
• Maintain accurate records of all interactions and resolutions.
• Prepare and present reports to management on dispute trends and resolution metrics.
• Support additional projects and tasks as assigned.

Accounts Receivable Resolution Analyst