Corcentric

Solutions Engineer

• Serve as the senior Subject Matter Expert and technical lead for GPO operations, Managed AR processes, and Procurement workflows.
• Lead hands-on design and development of end-to-end solutions leveraging .NET (C#), Python, Microservices architecture, and event-driven systems using Kafka.
• Architect and implement scalable data pipelines using Spark, SSIS, and AWS services (e.g., S3, Glue, Lambda, EMR, Redshift, etc.).
• Design, develop, and optimize reporting and analytics solutions using SSRS, Lightdash, and modern BI tools.
• Build and maintain robust, high-performance data models and data warehouses to support advanced analytics and business intelligence.
• Translate complex procurement and AR business requirements into scalable technical solutions and personally contribute to coding, implementation, and delivery.
• Lead technical workstreams involving microservices development, real-time data streaming (Kafka), batch and big data processing (Spark), and cloud-native architectures on AWS.
• Drive performance optimization, scalability, and reliability across applications and data platforms.
• Troubleshoot complex issues spanning application, data, integration, and cloud layers.
• Mentor and guide development teams on best practices in .NET, Python, Microservices, Kafka, Spark, and AWS cloud solutions.

Senior Technical Solutions Lead, Managed AR, GPO

Customer Success Manager

• Serve as client executive advocate by coordinating distributed internal functions and resources to reach client goals and solve complex customer issues
• Function as primary point of contact for all post-sales activities, including but not limited to customer onboarding, consultative guidance, change management, product training, technical support, and assigned account management activities
• Cultivate customer executive relationships to reinforce the strategic positioning of solutions
• Structure content and conduct regular business reviews with customer executives to review accomplishments, challenges, and reinforce business value
• Establish long-term success roadmaps for each customer with frequent checkpoints to ensure milestones are being attained
• Monitor customer health indicators and sentiment trends and take swift action when necessary to restore customer confidence
• Understand a diverse customers portfolio and strengthen relationships through support, training, and strategic dialogue with key users and contacts
• Earn the right to become a trusted advisor to customers, delivering best practices and value-added guidance with an empathetic ear
• Coordinate with the product, delivery, and support teams to meet customer needs related to product enhancements and change requests
• Actively monitor and promote customer product adoption and usage
• Promote, communicate, and train customer on new functionality and system upgrades
• Identify opportunities to increase the Corcentric product and solution footprint
• Act as the internal customer advocate to ensure customer needs and requests are met
• Proactively identify issues and potential concerns in the customer relationship and work to rectify these with internal resources as needed
• Represent the voice of the customer and work closely with the product team for new product enhancements and feature requests
• Proactively identify critical success factors and areas of business process improvement designed to enhance the overall customer experience

Senior Technical Solutions Lead, Managed AR, GPO

Senior Customer Success Manager