Site Reliability Engineer
Copper Courier
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $110,000 - $130,000 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudDockerJavaScriptKubernetesPython
About the role
- Oversee current website operations and lead upcoming migration projects, ensuring zero-downtime transitions and optimal performance
- Manage and optimize our production cloud infrastructure footprint, implementing secure, cost-effective scaling strategies while maintaining high availability
- Design and implement automated environment management systems for publishing workflows and data management processes
- Refine and implement monitoring and alerting of production environments based on service availability and user experience measurement. Diagnose and remediate production impacting issues in a timely manner.
- Maintain comprehensive Identity and Access Management (IAM) systems, implement Single Sign-On (SSO) solutions, and security best practices across all enterprise and production platforms
- Work closely with cross-functional technical and business teams, providing transparent communication and exceptional internal customer service to support business objectives
- Provide guidance to external MSP to ensure colleagues are receiving consistent high quality technical support
- Research, plan, and implement strategic enhancements to existing platforms and workflows, including emerging technologies such as GenAI solutions to improve operational efficiency and user experience
Requirements
- 5+ years of demonstrated experience in all of the above areas
- Experience leading and mentoring technical teams
- Experience with infrastructure-as-code tools and practices
- Background in DevOps methodologies and CI/CD pipeline management
- Knowledge of monitoring and alerting systems for proactive incident management
- Experience with containerization technologies (Docker, Kubernetes)
- Understanding of security best practices and compliance requirements
- Previous experience in a large scale production environment
- Proficiency in a scripting language such as python, javascript, or bash
Benefits
- Unlimited Paid Time Off (PTO) + 11 paid holidays a year
- An Employee Assistance Program (EAP)
- Full suite of health benefits
- 401k
- Flexible working arrangements
- $500 home office setup reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cloud infrastructure managementautomated environment managementmonitoring systemsalerting systemsIdentity and Access Management (IAM)Single Sign-On (SSO)infrastructure-as-codeDevOps methodologiesCI/CD pipeline managementscripting languages
Soft skills
leadershipmentoringcommunicationcustomer servicecollaboration