Education Services Manager

Copeland

. Design trainings/curriculum focused on HVAC/R .

Posted 7/31/2026full-timeSidney • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and managing training programs, utilizing learning and development best practices, and leveraging technologies like Articulate 360 to enhance instructional effectiveness. Capable of collaborating with subject matter experts to create engaging and effective training materials that meet diverse learning needs.

Highest-signal resume keywords

Training Program DevelopmentLearning And Development Best PracticesArticulate 360Leadership SkillsBudget Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Curriculum DesignLearning Objectives WritingPerformance AssessmentInstructional DesignProject Management

Soft Skills

Excellent Communication SkillsProblem Solving SkillsMultitasking AbilityIndependent WorkCollaboration

Tools & Technologies

E-LearningBlended LearningMultimedia ContentVirtual Training Facilitation

Industry Keywords

HVAC/RTraining Needs AssessmentOnboardingAsynchronous LearningInstructional Effectiveness

About the role

Key responsibilities & impact

Design trainings/curriculum focused on HVAC/R
Create monthly department statistic report
Manage department assets (shipments, quantity, condition)
Look for opportunities to streamline and expand trainings
Create engaging learning activities and compelling course content that enhances retention and learning process
Identify and analyze appropriate learning solutions based on training requirements
Manages overall projects to ensure a globally consistent training experience that directly impacts employee success
Write learning objectives used to measure learning outcomes and provide recommendations for interface design, sequencing of instruction, and use of needs assessments
Collaborate/partner with subject matter experts to gather information, verify training material content, identify target audience’s training needs to produce classroom, scenario-based, and online courses (including self-led and instructor-led programs, e-learning, blended learning, multimedia content, onboarding, asynchronous learning, and other supporting materials) and engaging and effective instructional and training materials covering a range of technical, operational, and soft skills training
Assess performance outcomes to determine instructional effectiveness of course materials and review existing courses for relevancy, quality, and consistency and work with subject matter experts to implement revisions or updates as appropriate
Monitor industry trends and present recommendations for on-demand education, including topics of interest and delivery methods
Continually explore new technologies for potential application to instructional problems and associated performance improvement efforts
Moderate or facilitate virtual training events for internal and external learners
Assist or manage in-person training events for internal and external learners
Collaborate with team and marketing to promote all training

Requirements

What you’ll need

Bachelor’s degree in education, human resources or a related discipline
5 years related work experience
Knowledge of learning and development best practices
A proven track record of training program development and management
Excellent leadership skills
Excellent written and oral communication skills
Problem solving skills are essential
Ability to monitor and maintain a budget
Ability to multitask and jump between multiple items at any given time
Ability to work independently to schedule and lead meetings, gather information and consistently meet deadlines for project deliverables
Experience with Articulate 360
Ability to travel up to ~10 %

Benefits

Comp & perks

medical insurance plans
dental and vision coverage
401(k) and more
flexible time off plans, including paid parental leave, vacation and holiday leave