Workday Configuration Analyst – Advanced Compensation, Benefits

Copeland

Workday Analyst responsible for Tier 2 support and system configuration in a global climate technologies company. Collaborating across teams to resolve complex HR system issues effectively.

Posted 6/20/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Assist in the configuration and maintenance of Workday modules to meet business requirements.
Provide Tier 2 functional support for Workday, addressing and resolving user issues and inquiries.
Troubleshoot and resolve complex system issues related to Workday modules such as HCM, Recruit, Compensation, Talent and Learning with a strong focus on Advanced Comp and Benefit module support.
Collaborate with Tier 1 support, IT, HR COEs, and other groups to advance and resolve issues as required.
Conduct root cause analysis and implement solutions to prevent recurrence of issues.
Participate in system upgrades, testing, and implementation of new features and functionalities.
Maintain documentation of support activities, issue resolutions, and system configurations.
Stay updated on the latest Workday updates, industry trends, and standard methodologies to provide informed support and recommendations.
Adheres to the defined processes and procedures as well as the company's policies.

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.
Minimum of 2-3 years of experience in Workday functional support or a similar role.
Strong knowledge of Workday modules, including HCM, Recruit, Compensation, Benefits, Talent and Learning.
Experience with system configuration, testing, and implementation.
Excellent problem-solving and analytical skills.
Good communication and interpersonal skills, with the ability to interact effectively with end-users and technical teams.
Ability to work independently and as part of a team in a global and extremely fast-paced environment.
Authorization to work in the United States now and in the future without sponsorship.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

WorkdayHCMRecruitCompensationBenefitsTalentLearningsystem configurationtestingimplementation

Soft Skills

problem-solvinganalytical skillscommunicationinterpersonal skillsteamworkindependenceadaptabilitycollaborationroot cause analysisdocumentation