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Copeland

Travel Administrator

Copeland

GBS Process Improvement & Analytics Lead focusing on process improvement and operational excellence at a global climate technologies company. Drive performance management and transformation across GBS Source to Pay function.

Posted 5/27/2026full-timeQuezon City • 🇵🇭 PhilippinesSeniorLeadWebsite

Tech Stack

Tools & technologies
OracleTableau

About the role

Key responsibilities & impact
  • The GBS Process Improvement & Analytics Lead is responsible for designing, deploying, and sustaining a standardized continuous improvement (CI) and performance management capability across the Global Business Services (GBS) Source to Pay (S2P) organization.
  • Drive year‑over‑year improvements in efficiency, cost to serve, cycle time, and quality.
  • Establish a repeatable improvement lifecycle (identify, prioritize, execute, sustain).
  • Provide thought leadership on Lean, Six Sigma, Kaizen, and agile improvement practices.
  • Collaborate with functional leadership on strategic initiatives/alignment and investment needs.
  • Enable leaders to manage performance through data, root‑cause analysis, and structured escalation.

Requirements

What you’ll need
  • Bachelor's degree in finance, Accounting, Business Administration, or a related field
  • 8+ years of experience in Procurement, Source‑to‑Pay, process improvement, operational excellence, and analytics
  • Proven ability to influence senior stakeholders and drive change
  • Strong understanding of S2P controls, compliance, and financial integration
  • Demonstrated success driving transformation, standardization, and automation
  • Excellent analytical, problem-solving, and project management skills
  • Highly proficient with Microsoft Office Suite
  • Familiarity with Oracle and procurement systems
  • Experience with analytics, reporting, and visualization platforms (Power BI, Tableau, etc.)
  • Fluency in English both spoken and written, is required

Benefits

Comp & perks
  • Flexible and competitive benefits plans offering options for individual/family needs
  • Paid parental leave (maternal and paternal)
  • Vacation and holiday leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
continuous improvementperformance managementLeanSix SigmaKaizenagiledata analysisroot-cause analysisproject managementautomation
Soft Skills
influencingcollaborationanalytical skillsproblem-solvingcommunicationleadership