Solutions Architect – Controls Hardware

Copeland

Solutions Architect specializing in refrigeration, HVAC, and lighting controls at Copeland. Responsible for pre-sales consulting and collaboration across the Cold Chain sector while leading strategic market solutions.

Posted 5/15/2026full-timeMontana, Ohio, Wisconsin • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Serve as trusted customer partner and pre-sales solution subject matter expert for refrigeration, HVAC and lighting controls (supervisory, distributed, custom, third-party integrations) and applicable services (commissioning, programming, project)
Serve as commercial solution expert on markets, industries, channels and competitive product lines
Identify trends in controls solutions and services in assigned industries
Collaborate with the sales team on customer-facing engagements and serve as commercial solution expert. Pull in technical subject matter experts where needed
Perform discovery conversations with customers to understand their pain points, value, budget and timing to create the correct strategic solution for them
Act as the bridge between technical and commercial teams internally and with the customer; focus on driving value
Development and lead strategic direction of new solutions with customers across Cold Chain – including, but not limited to, solutions with focus on Food Retail and potentially Foodservice and Industrial markets
Create and collaborate with cross functional teams on new solutions with customers, including providing direction to the project management, customer success or product management team to ensure the successful execution for new solutions
Develop business cases and financial justification to prioritize opportunities for potential customer strategic solutions, including proposed success metrics
Collaborate and transition new solutions to Product Management team to transition from pre-sales activities to life-cycle management in product management and/or development
Communication of new solutions, progress and development to Leadership team
Establish and implement short- and long-range goals, objectives, policies, and operating procedures

Requirements

What you’ll need

BS degree in Engineering, or related technical discipline
Seven years of food retail product development / engineering / marketing / sales / business development experience or related experience
Knowledge of Copeland control systems for Food Retail, including but not limited to E3, Site Supervisor, distributed controls
Demonstrated success in sales, application engineering or marketing in the food service or food retail markets
Proven experience in consultative solutions selling
Effective analytical, coordination and verbal communication skills
Adaptability to handle changing selling environments
Ability to travel 30-40%

Benefits

Comp & perks

medical insurance plans
dental and vision coverage
401(k) and more
flexible time off plans
including paid parental leave, vacation and holiday leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

refrigerationHVAClighting controlscommissioningprogrammingproject managementbusiness case developmentfinancial justificationconsultative solutions sellingapplication engineering

Soft Skills

communicationanalytical skillscoordinationadaptabilitycollaborationcustomer engagementstrategic thinkingleadershipproblem-solvinginterpersonal skills