Copeland

Section Manager, Application Engineering

Copeland

full-time

Posted on:

Location Type: Office

Location: Suzhou • 🇨🇳 China

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Job Level

SeniorLead

About the role

  • Provide pre-sales and after-sales technical service and support to OFC AC & Heating customers in China focusing on Copeland OFC compressor products and related Solutions.
  • Routine communication with OFC AC/Heating OEMs to understand OEMs’ product profile, technology trend/competitor’s information, OEMs’ new product development plan and needed compressor selection, and system target in performance and reliability.
  • Provide daily technical inquiries from OFC AC customers.
  • Conduct technical training/seminars with customers on products and application/solutions including supporting compressor selection and providing needed specification/application guidelines/manual.
  • Provide needed solution/recommendation in system application.
  • Follow-up the ongoing applications in OEMs including sample and test plan, system configuration and test set-up, system testing and performance qualification.
  • Provide system testing data analysis and application improvement recommendation.
  • Deal with line return and field return.
  • Provide the teardown analysis for line return/field return.
  • Provide the recommendation for line/field issues’ improvement.
  • Handle quality issues and follow-up the related improvement.
  • Visit customers’ sites to diagnose problems.
  • Prepare the needed technical documents for customers.
  • Attend internal meetings, training and seminars.
  • Summarize the application cases.
  • Support R&D, Sales, Marketing and Plant on engineering issues.
  • Participate in the R&D NPD projects.

Requirements

  • 10 years or above working experience in OFC Compressor/OFC AC System Development or Application Engineering
  • Good ability of analysis and logic, Good at problem-solving and positive attitude confronting difficulties
  • Good interpersonal and excellent collaboration and decision-making skills
  • Good learning ability
  • Good English communication.
  • B.S./B.A. or above in HAVA, or Thermal & Power Engineering, or Mechanical Engineering
  • Electrical is acceptable if with AC/Refrigeration working experience
  • Fluent in English, English Grade 4 or 6.
Benefits
  • Flexible and competitive benefits plans offer the right options to meet your individual/family needs.
  • We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
OFC compressorOFC AC system developmentapplication engineeringsystem testingdata analysisteardown analysisperformance qualificationspecification guidelinestechnical documentationproblem-solving
Soft skills
analysislogicinterpersonal skillscollaborationdecision-makinglearning abilitypositive attitudecommunication
Certifications
B.S. in HAVAB.A. in HAVAB.S. in Thermal & Power EngineeringB.A. in Thermal & Power EngineeringB.S. in Mechanical EngineeringB.A. in Mechanical Engineering