Junior Travel and Experiences Consultant

Copastur MICE

Travel Consultant assisting customers with national and international travel arrangements and maintaining client data. Responsibilities include quotations, reservations, and post-travel satisfaction surveys.

Posted 7/17/2026full-timeRio de Janeiro • 🇧🇷 BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service, including preparing travel arrangements and managing customer data. Proficient in using airline portals and GDS, with strong communication skills in English.

Highest-signal resume keywords

Customer ServiceTravel ArrangementsGDS KnowledgeMicrosoft OfficeIntermediate/Advanced English

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Travel BookingQuote PreparationItinerary CreationCRM ManagementPost-Travel Surveys

Soft Skills

Customer Expectation IdentificationIncident Reporting

Tools & Technologies

Airline PortalsGDS

Industry Keywords

Integrated Management SystemTravel InsuranceCar RentalsHotel Bookings

About the role

Key responsibilities & impact

Provide customer service
Prepare quotes, make reservations and issue airline tickets, hotel bookings, car rentals and travel insurance for domestic and international trips
Identify customer expectations
Keep customer data updated in the CRM
Record all service requests in the system
Create low-complexity personalized itineraries
Advise customers on destinations, products and services
Conduct post-travel customer satisfaction surveys
Report service-related incidents to immediate leadership
Know and follow the company's SGI (Integrated Management System) procedures

Requirements

What you’ll need

Higher education (in progress or completed)
Experience in the role
Microsoft Office
Intermediate/Advanced English
Knowledge of airline portals and GDS (Global Distribution Systems)

Benefits

Comp & perks

💳 Meal voucher
🍎 Fresh fruit available daily at the office
🚌 Transportation allowance: 6% deduction as required by law
Fixed salary - CLT employment (44 hours per week)
🤩 Birthday day off
🏥 Bradesco health plan
😷 Bradesco dental plan
📄 Life insurance
💪🏻 TotalPass
🧘🏻‍♀️ Mindfulness
🙆🏻‍♂️ Workplace exercise program
🗨️ Onboard Support: legal, psychological and financial assistance
IVI – app offering free therapy sessions
Sanus – health concierge
🤰🏻 Baby kit on board
👨🏻‍🍼 Work-from-home period for pregnant employees
👨🏻‍🍼 Paternity leave
🎒 Childcare assistance
👨🏻‍🦽 Assistance for employees with children who have physical or intellectual disabilities
💅🏾 Bluma – in-office manicure
🥰 Wedding leave
🌈 "Prazer, eu" - Trans Visibility: legal and financial support for name and gender rectification
💰 Allya – discount platform (cinema, pharmacy, etc.)
🏡 Insurance package
📚 Change: Exclusive benefits for enrollment in exchange programs and international education, extendable to dependents
📚 Journey platform: courses and daily-life content, with access extended to Edupass for free courses and discounts on undergraduate programs, extendable to dependents
📚 Passforall: We offer a special discount for visa issuance to help you save while planning your trips