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About the role
Key responsibilities & impact- Provide exceptional customer service to internal and external customers
- Obtain the release of vehicles at body shops or other locations
- Answer and place calls in a professional manner
- Measured on call quality
- Focus on call resolution and offering solutions to meet customer needs
- Other duties as assigned
Requirements
What you’ll need- One year of office support experience in a customer service role preferred
- High School diploma
- Excellent customer service skills and attitude
- Excellent written and verbal skills
- Proficient with office equipment
- Attention to detail
- Problem-solving
- Computer proficiency - MS Suite
- Typing speed 45WPM
- Professional appearance
- Ability to multi-task in a fast-paced environment
- Bilingual skills a plus
Benefits
Comp & perks- E-Verify Program Participant
- Embracing diversity
- Opportunities for innovation
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
office support experiencecustomer servicecomputer proficiencyMS Suitetyping speed 45WPM
Soft Skills
customer service skillswritten communicationverbal communicationattention to detailproblem-solvingmulti-taskingprofessional appearance
Certifications
High School diploma
