Copart

Office Manager – CFR

Copart

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $53,030 - $66,336 per year

About the role

  • Hire, train, develop and motivate staff members.
  • Drive customer service by auditing call quality
  • Drive productivity and quality by auditing files via the system
  • Drive "1 st call resolution" by reporting and auditing
  • Manage day-to-day needs of all positions managed.
  • Ensure team performance is within company standards.
  • Provide direction to the team regarding all duties and goals.
  • Employee scheduling, and attendance management.
  • Conduct employee performance reviews in a timely manner.
  • Give continual coaching to employees to foster transparent communication.
  • Ability to complete job tasks for positions supervised.
  • Lead team to meet or exceed business goals.
  • Plan and lead virtual team meetings per company standards.
  • Handle employee/customer service issues
  • Other duties as assigned.

Requirements

  • High School Degree (GED), some college preferred
  • Three (3) years office management or equivalent experience
  • Computer Proficiency (MS Office Suite)
  • Excellent communication skills -- verbal and written
  • Excellent customer service skills
  • Ability to hire, train and develop employees
  • Typing at least 45 Words Per Minute
  • Basic 10 Key proficiency
  • Ability to multitask in a fast-paced environment
  • Ability to manage expenses with basic accounting and inventory management skills
  • Ability to work in a fast-paced environment
  • Managing multiple processes for employees
  • Conflict management skills
  • Valid Driver's license
  • Ability to travel as needed
  • Ability to respond to alarm calls as needed
  • Bilingual skill a plus
Benefits
  • Medical/Dental/Vision
  • 401k plus a company match
  • ESPP - Employee Stock Purchase Plan
  • EAP - Employee Assistance Program
  • 10 Vacation days per year
  • 7 Paid Company Holidays
  • Life and AD&D Insurance
  • Along with many other employee benefits.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
office managementcomputer proficiencyMS Office Suitetyping10 Key proficiencybasic accountinginventory management
Soft Skills
communication skillscustomer service skillsability to hireability to trainability to develop employeesmultitaskingconflict managementcoachingleadershipteam performance management
Certifications
High School Degree (GED)