COPA - The Colorado Providers Association

Learning and Development

• Develop eLearning content using Articulate 360 (Rise and Storyline) based on provided outlines, source materials, and learning objectives.
• Apply foundational instructional design principles, including adult learning theory, cognitive load considerations, and Bloom’s Taxonomy.
• Support the design of scenario-based learning experiences that reinforce real-world application (e.g., clinical, operational workflows).
• Write clear, measurable learning objectives aligned to desired behavior and performance outcomes.
• Build knowledge checks and assessments that align to learning objectives and support evaluation of learner understanding.
• Translate subject matter expert (SME) input into structured, learner-centered content using established instructional design frameworks (e.g., ADDIE).
• Create job aids, facilitator guides, and supporting materials to reinforce learning in clinical and operational settings.
• Upload, organize, and maintain learning content within the LMS (Docebo), including course setup and learning plan alignment.
• Schedule and manage Instructor-Led Trainings (ILTs) and Virtual Instructor-Led Trainings (VILTs) in Docebo.
• Edit and update existing courses to improve clarity, engagement, accuracy, and consistency.
• Ensure all content aligns with brand standards, tone, accessibility (WCAG basics), and compliance expectations.
• Support rapid development timelines across multiple concurrent projects.
• Collaborate with L&D leadership and cross-functional stakeholders to support training initiatives.

Instructional Designer

Product Marketing

• Reporting to the Vice President of Operations Excellence, this role will be a key driver of Guidelight’s growth and operational excellence across our clinic footprint.
• This leader will help shape and execute strategies that support both successful entry into new states and markets and strong day-to-day performance across existing locations, ensuring we scale in a way that is sustainable, consistent, and commercially effective.
• Identify opportunities to improve utilization, increase revenue, and enhance the patient experience, while building scalable frameworks that underpin multi-state expansion.
• Partner closely with clinical, development, IT, talent, and market leaders to ensure alignment between operational execution and broader business objectives.

Operations Excellence Manager – Growth and Go-To-Market

Human Resources

• Launch and manage Paylocity onboarding tasks, ensuring new hires complete required documentation and activities ahead of their start date.
• Oversee new hire system setup, including Paylocity accounts, Greenhouse transitions, Microsoft 365 accounts, HealthStream, KIPU, and other platforms as needed.
• Coordinate with IT for equipment provisioning (laptops, virtual desktop setups, accessories) and ensure timely shipment.
• Maintain onboarding checklists, trackers, and process documentation to ensure consistency and compliance.
• Support Orientation planning, logistics, and execution—ensuring new hires feel welcomed and prepared.
• Resolve onboarding-related tickets, troubleshoot system access issues, and escalate concerns appropriately.
• Serve as a system administrator for Paylocity modules related to onboarding, workflows, and employee changes.
• Partner with the recruiting team to ensure smooth candidate-to-employee handoffs via Greenhouse.
• Maintain accurate data across HR systems, performing audits and ensuring alignment across platforms.
• Maintain personnel files per company, licensing and accreditation standards.
• Identify opportunities to streamline onboarding processes and enhance operational efficiency.
• Support the People Experience team in delivering initiatives that strengthen engagement, retention, and culture.
• Participate in special projects, including HRIS optimization efforts, automation development, and reporting enhancement.

HR Operations Analyst

Director

• The Virtual Executive Director leads Guidelight Health’s multi-state virtual programming with vision, operational excellence, and a focus on delivering an exceptional client experience.
• This role ensures high-quality care, compliance with all regulations, and effective business performance across virtual Intensive Outpatient (IOP) and Partial Hospitalization Programs (PHP).
• Oversee day-to-day operations across time zones, balancing clinical, operational, and administrative priorities and requirements.
• Build and sustain a strong virtual team culture that emphasizes accountability, inclusivity, and collaboration.
• Provide oversight and clinical supervision for all virtual program clinicians, ensuring adherence to Guidelight standards, treatment protocols, and best practices.
• Ensure programs comply with federal, state, and payer requirements for virtual behavioral health delivery.