COPA - The Colorado Providers Association

Manager

• Build, develop, and maintain strong referral relationships with therapists, psychiatrists, schools, health systems, managed care organizations, and other community partners.
• Identify and cultivate new referral opportunities across priority markets while deepening engagement with existing partners.
• Serve as a trusted resource on mental health treatment options, with expertise in Partial Hospitalization (PHP) and Intensive Outpatient Programs (IOP).
• Represent Guidelight in the community through networking events, educational programs, conferences, and provider meetings.
• Act as a consultative partner to providers, patients, and families navigating mental health treatment options and levels of care.
• Partner closely with Admissions and Operations teams to ensure a seamless referral and intake experience.
• Help identify and address barriers to treatment while facilitating timely access to Guidelight's programs.
• Develop deep knowledge of Guidelight's services, outcomes, and clinical offerings to effectively support referral partners and prospective patients.
• Develop and execute outreach strategies that expand Guidelight's presence, strengthen referral networks, and support census growth.
• Lead weekly market growth meetings to review referral trends, partnership opportunities, and growth initiatives.
• Gather and synthesize market feedback from referral partners, patients, and community stakeholders to inform program and market strategy.
• Maintain accurate and up-to-date referral partner records, outreach activities, and pipeline data within the CRM.
• Leverage CRM insights and performance metrics to prioritize outreach efforts, identify growth opportunities, and measure impact.
• Adhere to established data hygiene standards to ensure reliable reporting, forecasting, and visibility into market performance.
• Track referral trends and partnership activity to support strategic decision-making and market planning.

Manager, Clinical Outreach