COPA - The Colorado Providers Association

Director

• Develop and execute strategies to acquire and expand partnerships with strategic accounts.
• Design and implement referral pathways with health systems and large partners; collaborate with Admissions and Central Intake teams to maintain and improve these initiatives.
• Analyze partnership data to identify opportunities for optimization and growth.
• Build and manage outbound referral systems to ensure Guidelight staff have seamless access to lower levels of care through partner agencies and organizations.
• Collaborate with marketing and outreach teams on demand-generation activities.
• Represent Guidelight at key industry conferences and events.
• Report regularly on progress, opportunities, and performance to senior leadership.

Director, Strategic Accounts

Therapist

• Conduct thorough biopsychosocial intake assessments to evaluate client needs, strengths, and readiness for treatment.
• Serve as the first point of contact for potential clients, creating a welcoming and supportive introduction to Guidelight Health.
• Determine the most appropriate level of care for each client, ensuring alignment with their clinical needs and treatment goals.
• Clearly and compassionately communicate program expectations, treatment options, and next steps to clients and their families.
• Collaborate closely with the clinical treatment team, providing detailed assessment findings to support individualized care planning.
• Identify potential barriers to treatment engagement and work with clients and families to address concerns.
• Maintain accurate, timely, and compliant documentation of all assessments, recommendations, and communications.
• Stay informed on best practices in intake assessment and client engagement to continuously enhance the admissions process.

Intake Therapist, NC Independent License

Intake Therapist, MA Licensed

Intake Therapist, MA Independent License

• Conduct psychological assessments and evaluations to determine clients' needs.
• Develop and implement individualized treatment plans based on assessment findings.
• Provide evidence-based therapeutic interventions, including individual, group, and family therapy.
• Monitor and document clients' progress and adjust treatment plans, as necessary.
• Collaborate with other healthcare professionals, including psychiatrists, social workers, and medical doctors, to provide comprehensive care.
• Participate in multidisciplinary team meetings and case reviews.
• Educate clients and their families about mental health and behavioral issues.
• Adhere to all confidentiality and ethical guidelines as outlined by professional standards and laws.
• Stay updated on the latest research and developments in behavioral therapy and mental health.

Virtual IOP Therapist, Independently Licensed

Executive Assistant

• Provide daily administrative support to executives, including calendar management, meeting coordination, travel arrangements, and expense reporting.
• Draft, edit, and proofread correspondence, reports, and presentations.
• Act as a liaison between executives and internal/external stakeholders.
• Manage confidential information with integrity and discretion.
• Coordinate internal team communications, including scheduling leadership meetings and preparing agendas or meeting notes.
• Assist in project management and follow-up on action items from leadership meetings.
• Support hiring, onboarding, and administrative processes in collaboration with HR and Operations.
• Anticipate executives' needs and proactively manage priorities and tasks.

Intake Therapist, Licensed

Program Manager

• Lead Guidelight Health’s multi-state virtual IOP and PHP programs with vision and operational excellence.
• Oversee day-to-day operations across time zones, balancing clinical, operational, and administrative priorities.
• Provide oversight and clinical supervision for all virtual program clinicians, including supervision, competency assessments, and performance evaluations.
• Serve as escalation point for complex clinical cases and program-level clinical decision-making.
• Ensure programs comply with federal, state, and payer requirements for virtual behavioral health delivery; partner with compliance to maintain documentation, licensure, and HIPAA standards.
• Monitor program performance metrics (utilization, retention, client satisfaction, clinical outcomes) and support audits and accreditation preparation.
• Partner with leadership on census and program growth targets, optimize workflows for scheduling/intake/client support, and collaborate with outreach/business development to drive referrals.
• Recruit, train, onboard, and develop virtual program staff; foster a strong virtual team culture emphasizing accountability, inclusivity, and collaboration.
• Serve as a visible representative for clients, referral partners, and regulatory stakeholders; promote client voice and cultural inclusivity in program design and delivery.

Telehealth Program Manager

Bilingual

• Serve as a key contributor to seamless multi-state delivery of Guidelight Health’s virtual PHP and IOP programming and telehealth services.
• Act as a first point of contact for clients entering virtual programs; welcome, orient, and ensure administrative and technological readiness.
• Provide patient education and support; troubleshoot basic technical issues and escalate to IT or platform support when needed.
• Schedule appointments, coordinate with clinical staff, and manage incoming calls and web inquiries.
• Assist clients and providers with sending prior medical records, uploading into the EHR, and tracking missing documentation for compliance.
• Track and maintain detailed records of patient interactions, referrals, and intake assessments in CRM and EMR; verify insurance information and assist with billing inquiries.
• Support admission, assessment, attendance documentation, discharge planning, and post-care follow-up as needed.
• Collaborate with clinical, operational, and administrative teams to support high-quality, compliant, and efficient virtual care experiences.

Bilingual Telehealth Services Coordinator

• Conduct thorough biopsychosocial intake assessments to evaluate client needs, strengths, and readiness for treatment.
• Serve as the first point of contact for potential clients, creating a welcoming and supportive introduction to Guidelight Health.
• Determine the most appropriate level of care for each client, ensuring alignment with their clinical needs and treatment goals.
• Clearly and compassionately communicate program expectations, treatment options, and next steps to clients and their families.
• Identify potential barriers to treatment engagement and work with clients and families to address concerns.
• Collaborate closely with the clinical treatment team, providing detailed assessment findings to support individualized care planning.