Junior Operations Coordinator

Coople Switzerland

Junior Operations Coordinator at Coople handling customer inquiries and supporting operations. Collaborating with team members to ensure smooth staffing on various projects.

Posted 4/22/2026full-timeZurich • 🇨🇭 SwitzerlandJuniorWebsite

About the role

Key responsibilities & impact

Independently receive and handle various inquiries from client sites
Work closely with Account Management and the Operations team
Create and verify staffing assignments on our digital platform
Competently handle urgent issues (e.g., cancellations, Coopler no-shows, various incident cases)

Requirements

What you’ll need

German at native level and good English skills
One to two years of professional experience in a customer-facing role
Familiarity with the healthcare sector (e.g., FaBe EFZ or work experience in healthcare) is a major advantage
Commercial/administrative experience is a plus
French language skills are an advantage
Availability to occasionally work on Saturdays

Benefits

Comp & perks

Employee share ownership program (ESOP)
Support for ongoing training and development
Office fridge stocked with your favorite drinks
Company lunches every two weeks
Regular team events
Inspiring office space

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer-facingcommunicationproblem-solvingorganizational

Certifications

FaBe EFZ