Manager, Enterprise Learning and Development

CooperCompanies

Enterprise Learning & Development Manager building scalable training, onboarding, and enablement programs for CooperSurgical’s fertility and women’s healthcare business. Driving platform adoption, behavioral development, and measurable performance improvement.

Posted 8/5/2026full-timeTrumbull • Connecticut • 🇺🇸 United StatesMid-LevelSenior💰 $115,893 - $154,524 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and implementing enterprise-wide learning strategies, leveraging technology and AI to enhance learning environments. Proficient in developing training programs that align with business objectives and improve customer engagement across various functions.

Highest-signal resume keywords

Learning & DevelopmentSales EnablementInstructional DesignLearning Management Systems (LMS)Customer Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementNeeds AnalysisGap AssessmentData VisualizationMicrolearningBehavioral InsightsSales TrainingCRM SystemsContent Authoring ToolsDigital Fluency

Soft Skills

FacilitationInfluencingPlanningOrganizationProblem-Solving

Tools & Technologies

Learning Experience Platforms (LXP)AI-Powered Coaching ToolsSalesforceTableauQstream

Industry Keywords

Customer EngagementCommercial ExcellenceOperational ExcellenceOrganizational ChangeLearning Governance

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Design and implement enterprise-wide learning strategies aligned with business priorities and organizational capability needs
Build scalable learning ecosystems supporting commercial, customer service, operational, and leadership excellence
Establish learning governance and structured learning pathways across functions
Conduct needs analysis and gap assessments based on quantitative and qualitative stakeholder feedback
Develop and deliver programs for consultative selling, strategic account management, inside sales effectiveness, and customer service excellence
Align training with end-to-end customer journey performance across sales and service teams
Build training to increase adoption of CRM, reporting, data visualization, sales enablement, and customer engagement platforms
Partner with business and IT teams to embed learning into system workflows and drive digital fluency
Integrate CliftonStrengths and DiSC frameworks and enable leaders to apply behavioral insights
Build onboarding, upskilling, reskilling, and role-based learning journeys
Design blended learning experiences using live, on-demand, asynchronous, and microlearning content
Evaluate and implement emerging learning technologies and methodologies
Partner with Sales, Customer Service, Marketing, HR, Operations, and Enterprise Leadership
Support transformation, system implementation, and organizational change initiatives
Establish learning objectives and success metrics aligned to business KPIs
Track learning effectiveness, adoption, performance impact, and ROI; optimize programs using data insights

Requirements

What you’ll need

Bachelor’s degree required; advanced degree preferred
5–7 years of experience, including 3+ years in Learning & Development and 2+ years in Sales Enablement, Customer Experience, or a related field
Experience supporting multiple functions, including Sales, Customer Service, Operations, and Corporate teams
Strong facilitation, instructional design, and program management skills
Experience leveraging technology and AI in learning environments
Demonstrated ability to influence stakeholders across all organizational levels
Experience with Learning Management Systems (LMS) and Learning Experience Platforms (LXP)
Experience with microlearning platforms such as Qstream or similar
Experience with AI-powered coaching and enablement tools
Experience with content authoring tools such as Articulate and Rise
Experience with CRM systems such as Salesforce and analytics tools such as Tableau
Experience with sales enablement and customer engagement platforms
Travel up to 50%
Ability to lift up to 70 lbs of equipment or training materials
Ability to stand for extended periods, up to 4 hours, and support hands-on demonstrations
Strong interpersonal, influencing, planning, organization, prioritization, presentation, facilitation, critical-thinking, and problem-solving skills
Ability to manage without authority, work independently, and collaborate effectively across teams

Benefits

Comp & perks

Medical coverage
401(k)
Parental leave
Fertility benefits
Paid time off for vacation, personal, sick and holidays
Multiple other perks and benefits
Dedicated home office setup