CooperCompanies

Director, Key Accounts, Fertility Solutions

CooperCompanies

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $200,000 - $235,000 per year

Job Level

Lead

About the role

  • Recruit, coach, and develop a team of Strategic Account Directors (US & Canada) and set clear goals.
  • Establish operating rhythms (QBRs/EBRs, forecast calls, account plan reviews) to improve forecast accuracy, velocity, and win rate.
  • Build and execute multi‑year global account plans that shift accounts from transactional buying to solution‑based partnerships.
  • Integrate Fertility Services (donor gametes, Genomics, Cryo Services) with consumables & lab equipment to deliver full‑stack solutions.
  • Serve as primary executive point of contact; map stakeholders, align on value, and negotiate enterprise agreements (MSAs, SLAs, pricing frameworks, renewals).
  • Drive cross‑sell/upsell, improve attach rates of services, and expand share‑of‑wallet.
  • Partner with Product Management and Scientific/Clinical teams to tailor solutions and co‑create evidence‑backed value propositions.
  • Coordinate with regional leaders and Key/Strategic Account counterparts in EMEA, APAC, and LATAM to ensure global consistency with local execution.
  • Align with Marketing, Operations, Finance, Legal/Regulatory, and Customer Success to deliver on commitments, SLAs, and service levels.
  • Monitor market trends, competitive dynamics, and regulatory considerations in Fertility and translate insights into commercial plays.

Requirements

  • Commercial leadership experience with direct people management of account/sales teams; proven ability to hire, coach, and elevate talent.
  • 5+ years in Key/Strategic Account Management (medical device, biotech, or related healthcare).
  • Bachelors degree required, MBA or advanced degree preferred.
  • Strong desire to learn, comfortable with ambiguity and desire to maximize/improve areas where lack of processes exist.
  • Understanding of the Fertility market (ideally donor gametes, Genomics, Cryo Services) and adjacent consumables & lab equipment a plus.
  • Demonstrated success selling complex, multi‑stakeholder solutions at the C‑suite level.
  • Exceptional communication, executive presence, and relationship‑building skills; effective across cultures and matrixed organizations.
  • Fluent in English.
  • Experience owning a P&L or business unit and/or leading strategic brand or portfolio initiatives (nice‑to‑have).
  • Proven learning agility; successful track record entering new markets or categories (nice‑to‑have).
  • Willingness to travel extensively, approximately 80–100 days per year.
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