Director, Key Accounts, Fertility Solutions
CooperCompanies
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $200,000 - $235,000 per year
Job Level
Lead
About the role
- Recruit, coach, and develop a team of Strategic Account Directors (US & Canada) and set clear goals.
- Establish operating rhythms (QBRs/EBRs, forecast calls, account plan reviews) to improve forecast accuracy, velocity, and win rate.
- Build and execute multi‑year global account plans that shift accounts from transactional buying to solution‑based partnerships.
- Integrate Fertility Services (donor gametes, Genomics, Cryo Services) with consumables & lab equipment to deliver full‑stack solutions.
- Serve as primary executive point of contact; map stakeholders, align on value, and negotiate enterprise agreements (MSAs, SLAs, pricing frameworks, renewals).
- Drive cross‑sell/upsell, improve attach rates of services, and expand share‑of‑wallet.
- Partner with Product Management and Scientific/Clinical teams to tailor solutions and co‑create evidence‑backed value propositions.
- Coordinate with regional leaders and Key/Strategic Account counterparts in EMEA, APAC, and LATAM to ensure global consistency with local execution.
- Align with Marketing, Operations, Finance, Legal/Regulatory, and Customer Success to deliver on commitments, SLAs, and service levels.
- Monitor market trends, competitive dynamics, and regulatory considerations in Fertility and translate insights into commercial plays.
Requirements
- Commercial leadership experience with direct people management of account/sales teams; proven ability to hire, coach, and elevate talent.
- 5+ years in Key/Strategic Account Management (medical device, biotech, or related healthcare).
- Bachelors degree required, MBA or advanced degree preferred.
- Strong desire to learn, comfortable with ambiguity and desire to maximize/improve areas where lack of processes exist.
- Understanding of the Fertility market (ideally donor gametes, Genomics, Cryo Services) and adjacent consumables & lab equipment a plus.
- Demonstrated success selling complex, multi‑stakeholder solutions at the C‑suite level.
- Exceptional communication, executive presence, and relationship‑building skills; effective across cultures and matrixed organizations.
- Fluent in English.
- Experience owning a P&L or business unit and/or leading strategic brand or portfolio initiatives (nice‑to‑have).
- Proven learning agility; successful track record entering new markets or categories (nice‑to‑have).
- Willingness to travel extensively, approximately 80–100 days per year.