Account Director

Coolr

. Leading a team of Account Managers and social execs to deliver world class social campaigns.

Posted 4/21/2026full-timeLondon • 🇬🇧 United KingdomLeadWebsite

About the role

Key responsibilities & impact

Leading a team of Account Managers and social execs to deliver world class social campaigns.
Mentoring, leading and supporting the team in developing their career journeys
Supporting the growth team with pitching new client programmes, including writing and delivering presentations to clients, delivering existing social campaigns and upselling to existing clients
Acting as a key liaison between the client and the internal teams including Production, influencer, creative and strategy teams.
Helping build and direct the client’s communication campaigns ensuring their objectives are met and expectations are exceeded
Managing the day to day and project management of campaigns – ensuring a high quality content and ensuring everything happens on time and on budget
Consistently asking what does Good like and ensuring top quality ideas and output for the team

Requirements

What you’ll need

Detail-oriented: Delivering on time and budget without compromising quality or creativity.
Solutions-focused: Bringing creative thinking to problem-solving.
Project delivery: Managing timelines, budgets, documentation, and briefs with high attention to detail.
Client reporting: Strong at reporting campaigns and comfortable presenting.
Budget management: Works closely with the Associate Director to manage and optimise day-to-day budgets, ensuring efficiency and value.
Relationship building: Building trust with clients and motivating the internal team.
Supplier management: Negotiating with suppliers to deliver the best work.
Multi-client management: Handling multiple clients and prioritising time and resources.
Knowledgeable about popular culture and social media updates.
Effective communication: Strong written and verbal skills, able to communicate at all levels.
Strong organisational, administrative, and time management skills.
Experience working in the travel and hospitality sector will be a bonus!

Benefits

Comp & perks

A benchmarked salary reflective of your experience and in line with our salary bandings.
Hybrid working. We work 3 days in the office and 2 from home
25 days annual leave
Two weeks work from anywhere
Birthday Day off – an extra day to celebrate your big day
Wellbeing Day off – another extra day with a £50 voucher to spend on anything you want to support your wellbeing!
Free breakfast, snacks and drinks in the office.
Private Healthcare cover, Cycle to work scheme, Tech scheme + more
Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come.
Dog friendly office

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementbudget managementclient reportingcampaign managementpresentation skillscreative problem-solvingdocumentation managementmulti-client managementsupplier managementsocial media knowledge

Soft Skills

detail-orientedsolutions-focusedrelationship buildingeffective communicationstrong organisational skillsadministrative skillstime managementmentoringleadershipteam support