Coolr

Community Manager – Weekend Cover, Freelance

Coolr

contract

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Actively comment on trending content across social platforms, with a strong focus on TikTok
  • Conduct daily searches for brand-related content and keywords to spot engagement opportunities, including active campaigns
  • Monitor and engage with user-generated content (UGC) and influencer posts
  • Reshare relevant TikTok content to amplify reach and community involvement
  • Take part in daily content sweeps to identify and flag real-time moments for brand engagement
  • Work closely with the social creative team to reshare approved UGC on Instagram Stories
  • Jump on viral trends and conversations to keep the brand culturally relevant and top-of-mind
  • Monitor social channels for potential issues, including negative sentiment or emerging risks
  • Flag and escalate any concerning comments or content to the appropriate internal teams promptly

Requirements

  • A genuine passion for social media, with a deep understanding of TikTok and Instagram trends, culture, and tone of voice
  • Proven experience in community management, ideally within a fast-paced agency environment
  • Strong copywriting and storytelling skills, with the ability to craft engaging, real-time copy that resonates with diverse audiences
  • Confident communicator with excellent attention to detail and a flair for writing with personality
  • Proactive and confident in managing a brand voice, adapting tone of voice across platforms
  • Experience in proactive and reactive crisis management within social communities, including escalation where needed.
Benefits
  • Fully Remote Position
  • Freelance Opportunity
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
community managementcopywritingstorytellingcrisis managementsocial media engagementcontent creationreal-time copywritingtrend analysisuser-generated content (UGC) managementbrand voice adaptation
Soft Skills
communicationattention to detailproactivityconfidencecreativityadaptabilitycultural awarenesscollaborationproblem-solvingengagement