BIC Systems Coordinator

Cooley LLP

BIC Systems Coordinator at Cooley assisting with the BIC technology ecosystem. Focused on workflow development, testing, and operational support across departments.

Posted 7/28/2026full-timeNew York City • California, Illinois, New York, Pennsylvania, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $63,440 - $93,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in workflow development and maintenance within the BIC technology ecosystem, with a strong focus on testing methodologies and operational documentation. Proficient in utilizing IntApp Open and similar platforms to streamline processes and enhance functionality.

Highest-signal resume keywords

Workflow DevelopmentIntApp OpenFunctional TestingRegression TestingMicrosoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow DevelopmentFunctional TestingRegression TestingOperational DocumentationForm BuildingConfiguration ManagementTest Plan ExecutionDefect TrackingProcess StandardizationQA Methodologies

Soft Skills

Problem SolvingAttention to DetailCollaborationAdaptability

Tools & Technologies

IntApp Wall BuilderWorkflow PlatformsEnterprise Applications

Industry Keywords

Business Technology SupportSystems SupportOperations Support

About the role

Key responsibilities & impact

Support the development, configuration, testing, and maintenance of workflows, forms, and platform functionality within the BIC technology ecosystem
Create, edit, and maintain forms, workflows, notifications, and supporting configuration within IntApp Open and IntApp Wall Builder
Implement approved changes for departmental and firmwide workflows
Perform functional and regression testing on new and modified workflows
Execute test plans, document results, and track defects through resolution
Support deployment and post release validation of platform changes
Maintain operational documentation, quick reference guides, and release notes
Identify opportunities to standardize or streamline repeatable platform work

Requirements

What you’ll need

2+ years of relevant experience (e.g., systems, operations, or business technology support role, or equivalent)
Proficiency in the Microsoft Office suite
Familiarity with workflow platforms, form builders, and/or enterprise applications
Ability to work extended and/or weekend hours, as required
Bachelor’s degree (preferred)
Prior experience with IntApp Open or similar workflow platforms (preferred)
Familiarity with QA methodologies or structured testing practices (preferred)

Benefits

Comp & perks

Health insurance
Health savings account (with applicable medical plan)
Dental
Vision
Health and/or dependent care flexible spending accounts
Pre-tax commuter benefits
Life insurance
AD&D
Long-term care coverage
Backup care for children and/or adults
Other parental support benefits
Firm-paid life insurance
Firm-paid AD&D
Firm-paid LTD
Firm-paid short term medical benefits
20 days of Paid Time Off (“PTO”)
10 paid holidays each year
Generous parental leave
Fertility benefits