Responsible for the management, design and development and testing of legal workflow automations, form-building solutions and expert knowledge systems
Elicit attorney/practitioner requirements, map end-to-end process steps, define decision points and failure modes, and produce clear acceptance criteria and test cases that make the workflow measurable and reviewable
Rapidly build and iterate working proofs-of-concept that validate feasibility of repeatable processes, combining deterministic logic (rules/scripting) with AI steps (prompting, retrieval, tool-use/agents) to produce usable outputs aligned to acceptance criteria
Working with Knowledge Management and practitioners, create/maintain the workflow’s “source of truth” (playbooks, templates, matter-type guidance, clause libraries, FAQs), implement retrieval strategies and citation/traceability expectations, and partner with attorneys to ensure substantive content accuracy and ongoing governance of knowledge updates
Evaluate AI and technology components; design measurable validation workflows (including Python-based integrations) to test use cases, assess feasibility, and generate stakeholder-ready findings
Build RPA workflows and API integrations to measure and report adoption and performance; deliver executive-facing analytics that enable leadership advocacy and decision-making
Design and maintain knowledge applications, including working with Knowledge Management and attorneys to ensure substantive legal content is accurate
Coordinate training, support, documentation and resource material in support of processes and systems
Engage with end-users to gather feedback, observe and map routines and processes
Create and maintain project planning documentation, including business end-user requirements, user and administrative workflows and quality assurance procedures
All other duties as assigned or required

Requirements

3+ years direct applicable experience (e.g., delivery of GenAI-powered workflows and solutions)
Experience with API-driven integrations, workflow automations, document automation (e.g. excel and docx), and generative AI
Experience working with MCP servers and building agentic workflows using MCP and non-MCP tools
Experience designing and implementing retrieval-grounded generation in permissioned environments
Proficiency extracting from and creating common enterprise file formats like docx, pptx, xlsx, pdf, etc.

Benefits

Health insurance
Health savings account (with applicable medical plan)
Dental
Vision
Health and/or dependent care flexible spending accounts
Pre-tax commuter benefits
Life insurance
AD&D
Long-term care coverage
Backup care for children and/or adults
Other parental support benefits
Firm-paid life insurance
AD&D
LTD
Short term medical benefits
21 days of Paid Time Off (“PTO”)
10 paid holidays each year
Generous parental leave and fertility benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

workflow automationform-building solutionsknowledge systemsPythonRPA workflowsAPI integrationsdocument automationgenerative AIretrieval-grounded generationenterprise file formats

Soft Skills

communicationcollaborationproblem-solvinganalytical thinkingattention to detailtrainingdocumentationfeedback gatheringproject planningquality assurance