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Business Development Manager
Cookie InformationSales Manager developing business opportunities in logistics, focusing on customer retention and sales growth with dynamic team collaboration.
About the role
Key responsibilities & impact- Identify and develop new business opportunities to achieve sales growth
- Maintain and strengthen relationships with assigned existing accounts to ensure customer retention and business growth
- Reach new and existing business sales KPIs and budget guidelines from the company
- Constantly update CRM (Customer Relationship Management) system (Microsoft Dynamics)
- Research and identify new business opportunities, including new markets, growth areas, trends, customers, products and services
- Continuously build up a strong sales pipeline using (MSD) to meet sales growth and KPIs
- Engage in cold calling and customer engagement to increase leads and potential sales contacts
- Develop and implement customer retention to ensure a high level of customer satisfaction
- Act as the primary commercial point of contact for assigned accounts, addressing any issues or concerns
- Analyze assigned existing accounts to identify opportunities for upselling and cross-selling
- Work closely with the product teams to tailor offerings to meet the accounts needs
- Collaborate with internal teams; including marketing, tender, products, branch and The Red Carpet Service team to align on business strategies and goals
Requirements
What you’ll need- 1-3 years working experience in global forwarders, with 1 year or above sales experience
- Knowledge of ocean and air product, both import and export
- Familiar with MS office
- Good English in reading and writing
- Building Relationships: Interacting with People; Establishing Rapport; Impressing People
- Showing Resilience: Conveying Self-Confidence; Showing Composure; Resolving Conflict
- Processing Details: Meeting Timescales; Checking Things; Following Procedures
- Driving Success: Taking Action; Seizing Opportunities; Pursuing Goals
- Good email replying manner, which shall be timely and efficiently
- Able to deal with daily job under pressure and emergency
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales ExperienceOcean Product KnowledgeAir Product KnowledgeCRM System (Microsoft Dynamics)MS Office Proficiency
Soft Skills
Building RelationshipsShowing ResilienceProcessing DetailsDriving SuccessEffective Communication