Warehouse Operator, Operations, Contract Logistics

Cookie Information

Warehouse Operator responsible for achieving key performance indicators in logistics operations. Engage with clients and manage inventory queries while ensuring compliance in a fast-paced environment.

Posted 7/7/2026full-timeCenturion • 🇿🇦 South AfricaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

To ensure all KPI’s are achieved as per SLA agreement within Admin department
To report on the performance of your department to Internal Management
Attend to ALL Client requirements promptly, efficiently, and proactive
Assist dealers with queries, this includes but is not limited to pictures, ETA's, POD's, stock availability, self-collections and invoice and credit note requests, etc.
Call dealers on a daily basis in order to identify any outstanding queries, this in turn will assist in building a relationship with the dealers, which is essential to any call center agent
As soon as receiving admin notifies IE via email and/or verbally of an incoming shipment to be slotted, all information sent must be checked if correct
If correct, Admin checks the invoice number on client system to see if it is available in order to extract detail such as: Part number and quantity
Weekly checks and compiling of cage reports and stats needs to be sent through to the relevant supervisors and managers
Prepare stock take reports
Ensure end-of-day data is reported in a timeously manner

Requirements

What you’ll need

Minimum of 2 years’ experience in a warehousing / logistics environment
Matric
Intermediate - MS Office Suite

Benefits

Comp & perks

Customer / Client relationship management and communication skills
Email Etiquette
Telephone Etiquette
Be able to work under pressure and solve problems

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Proactive CommunicationEfficiencyProblem-Solving

Certifications

Matric