Team Lead, MDM

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Team Leader, MDM at DSV overseeing Operational Finance Specialists. Leading data management processes and ensuring operational excellence in logistics.

Posted 7/7/2026full-timeBucuresti • 🇷🇴 RomaniaSeniorWebsite

About the role

Key responsibilities & impact

Lead, mentor, and coach a team of Operational Finance Specialists and Senior Specialists, promoting professional development and high performance.
Plan, assign, and monitor team workload, ensuring deadlines, targets, and SLAs are met.
Conduct performance evaluations and provide constructive feedback to team members.
Promote knowledge sharing, best practices, and adherence to MDM processes across the team.
Ensure accurate and timely entry, validation, and approval of Supplier, Customer, and organizational master data.
Monitor and analyze operational KPIs, anticipate potential backlog, and escalate risks or issues proactively.
Oversee daily planning reports, ensuring deviations are addressed and operations run smoothly.
Lead process improvement initiatives, including LEAN practices and digitalization projects.
Serve as a key contributor to internal and international projects, including data migration, conversion, and onboarding activities.
Ensure operational changes are properly communicated, documented, and implemented across the team.
Collaborate with stakeholders to resolve complex operational issues and support business process improvements.
Maintain a high level of data confidentiality and ensure compliance with DSV internal regulations and global standards.
Monitor adherence to process governance and quality standards, ensuring team compliance.
Identify IT/system issues promptly and coordinate necessary escalations to achieve fast resolution.

Requirements

What you’ll need

Proven experience in managing operational processes within MDM or similar functions.
Demonstrated experience working with global processes and collaborating with international stakeholders.
Advanced knowledge of MS Office, especially Excel (functions, data analysis, reporting).
Strong expertise in MDM operational processes and Data Quality Maintenance.
Hands-on experience with SAP, MDG, CargoWise One, and Cargolink.
Ability to analyze complex data and implement solutions to improve quality and efficiency.
Excellent leadership, coaching, and mentoring skills.
Exceptional written and verbal communication and presentation skills.
Strong analytical abilities and attention to detail.
Ability to work under pressure and prioritize competing tasks effectively.
Adaptable to changing environments with a continuous improvement mindset.
Proactive in identifying operational risks, problems, and improvement opportunities.
Team-oriented with strong cross-functional collaboration skills.

Benefits

Comp & perks

Professional development opportunities
Employee training programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data Quality MaintenanceOperational KPI MonitoringPerformance EvaluationProcess GovernanceData MigrationDigitalization ProjectsLEAN PracticesComplex Data AnalysisMaster Data ManagementSupplier and Customer Data Validation

Soft Skills

Coaching and MentoringCommunication SkillsAttention to DetailAdaptabilityTeam Collaboration