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Business Change Manager

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Business Change Manager leading WMS quality assurance and integration testing. Collaborating with stakeholders globally to ensure system solutions meet operational requirements.

Posted 7/6/2026full-timeSingapore • 🇸🇬 SingaporeMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
ITSM

About the role

Key responsibilities & impact
  • Support WMS implementations, migrations, and upgrades in line with enterprise standards
  • Participate in requirements workshop and translate the business processes into WMS functionalities
  • Own application design specifications and ensure alignment with enterprise architecture
  • Configure WMS applications and manage change requests based on operational requirements
  • Collaborate with Client IT teams to define and validate EDI/API messaging requirements
  • Support the full project lifecycle: SIT, UAT, cutover, go‑live, and hyper‑care
  • Ensure data mapping, integration, and reporting meet quality and scalability standards
  • Oversee end‑to‑end testing, defect resolution, and scope control
  • Coordinate handover to IT service management for long‑term support
  • Apply DSV project implementation methodologies for consistent application and integration design delivery
  • Promote best practices in WMS configuration, integration, and documentation.

Requirements

What you’ll need
  • 5–8 years of relevant experience in application and integration engineering within logistics or enterprise IT
  • Strong understanding of WMS systems (especially JDA BY), integration tools, and enterprise standards
  • Experience in cross‑functional collaboration and stakeholder management
  • Familiarity with project governance frameworks and quality planning methodologies
  • Strong command of spoken and written English; proficiency in other Asian languages is an advantage
  • Hands‑on approach, able to multi‑task and work under time pressure
  • Willingness to travel overseas on a project basis (4–6 times per year)
  • Flexibility to adjust working hours in line with regional project demands.

Benefits

Comp & perks
  • DSV is an equal employment opportunity employer.
  • Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identity, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state, or local law.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
WMS ConfigurationIntegration EngineeringData MappingQuality Planning MethodologiesEnd-to-End Testing
Soft Skills
Stakeholder ManagementHands-On ApproachMulti-TaskingWorking Under Time Pressure