Business Support Specialist, Road

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Business Support Specialist managing documentation and communication for road transport at DSV. Responsible for process reporting and team collaboration in a global logistics environment.

Posted 7/3/2026full-timeBucuresti • 🇷🇴 RomaniaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong capabilities in process management, data handling, and customer service within the transport and logistics sector. Proficient in utilizing MS Office tools to enhance operational efficiency and support continuous improvement initiatives.

Highest-signal resume keywords

Process ManagementData AnalysisCustomer ServiceMS ExcelCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data HandlingProcess DocumentationTime ManagementProblem SolvingMS WordMS PowerPoint

Soft Skills

Proactive AttitudeTeam PlayerAttention to DetailInitiative SpiritInternal Motivation

Industry Keywords

TransportLogisticsBusiness Process DescriptionWorking InstructionsContinuous Improvement

About the role

Key responsibilities & impact

Completing tasks concerning road transport and forwarding for DSV branches and departments according to rules included in Business Process Description and Working Instructions
Daily contact with DSV ISS customers in case of any problems, changes in existing processes
Working on documentation for processes in department, as agreed with Team Leader and Business Process Owner
Registering all time log in Outlook calendar and managing of data contained there
Reporting to Team Leader any incidents that may have impact on processes, reporting eventual delays in processes
Performing tasks in a timely manner
Creating, where possible, any conveniences in daily work to achieve higher performance
Testing of new solutions implemented in supported processes
Reporting for the purposes of DSV Group and to the superior
Continuous learning and improving knowledge about existing processes
Training new employees in department and sharing knowledge
Following internal rules settled in the team in terms of tasks and purpose of the position
Performing other entrusted tasks related to the position

Requirements

What you’ll need

University Graduate (bachelor or master) or during studying (transport/ logistics preferable)
English- intermediate (or above)
MS Excel- basic (or above)
MS Word, MS Power Point- basic (or above)
Ability to work with large amounts of data at the same time
Ability to prioritize tasks
Proactive attitude identifying possible issues and corresponding solutions, including implementation of the solutions
Ability to work effectively in a customer/service-driven environment, both individually and as a team player
Excellent communication skills (written and verbal)
Initiative spirit for continuous improvement of processes, quality, and efficiency
Internal motivation, enthusiasm, attention to detail, focus on delivering results

Benefits

Comp & perks

Health insurance
Professional skills development through training and self-education