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Business Support Specialist, Road

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Business Support Specialist managing documentation and communication for road transport at DSV. Responsible for process reporting and team collaboration in a global logistics environment.

Posted 7/3/2026full-timeBucuresti • 🇷🇴 RomaniaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Completing tasks concerning road transport and forwarding for DSV branches and departments according to rules included in Business Process Description and Working Instructions
  • Daily contact with DSV ISS customers in case of any problems, changes in existing processes
  • Working on documentation for processes in department, as agreed with Team Leader and Business Process Owner
  • Registering all time log in Outlook calendar and managing of data contained there
  • Reporting to Team Leader any incidents that may have impact on processes, reporting eventual delays in processes
  • Performing tasks in a timely manner
  • Creating, where possible, any conveniences in daily work to achieve higher performance
  • Testing of new solutions implemented in supported processes
  • Reporting for the purposes of DSV Group and to the superior
  • Continuous learning and improving knowledge about existing processes
  • Training new employees in department and sharing knowledge
  • Following internal rules settled in the team in terms of tasks and purpose of the position
  • Performing other entrusted tasks related to the position

Requirements

What you’ll need
  • University Graduate (bachelor or master) or during studying (transport/ logistics preferable)
  • English- intermediate (or above)
  • MS Excel- basic (or above)
  • MS Word, MS Power Point- basic (or above)
  • Ability to work with large amounts of data at the same time
  • Ability to prioritize tasks
  • Proactive attitude identifying possible issues and corresponding solutions, including implementation of the solutions
  • Ability to work effectively in a customer/service-driven environment, both individually and as a team player
  • Excellent communication skills (written and verbal)
  • Initiative spirit for continuous improvement of processes, quality, and efficiency
  • Internal motivation, enthusiasm, attention to detail, focus on delivering results

Benefits

Comp & perks
  • Health insurance
  • Professional skills development through training and self-education

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Data HandlingProcess DocumentationTime ManagementProblem SolvingMS WordMS PowerPoint
Soft Skills
Proactive AttitudeTeam PlayerAttention to DetailInitiative SpiritInternal Motivation