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Freight Forwarder – Sea Freight
Cookie InformationFreight Forwarder managing sea freight import operations for clients at DSV. Overseeing shipments, coordinating logistics, and ensuring customer satisfaction in a dynamic environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sea freight import processing and customer service, with proficiency in CargoWise and strong communication skills in both German and English. Capable of managing operational tasks independently while maintaining a high level of service orientation.
Highest-signal resume keywords
Sea Freight HandlingCargoWise (CW1)Customer ServiceGerman Language SkillsEnglish Language Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sea Freight ProcessingOrder ProcessingInvoicingOperational HandlingMS Office Proficiency
Soft Skills
Strong Communication SkillsCustomer OrientationResilience Under PressureStructured Work ApproachTeam Collaboration
Tools & Technologies
CargoWiseMS Office
Certifications & Qualifications
Vocational Training in Freight Forwarding and Logistics Services
Industry Keywords
Freight ForwardingLogistics ServicesContainer TransportOperational Handling
About the role
Key responsibilities & impact- You handle the complete processing of sea freight import shipments.
- You record and process orders in CargoWise (CW1).
- You are responsible for monitoring, coordinating and invoicing your container transports.
- You provide telephone support to customers and act as their point of contact.
- You communicate with our national and international DSV network.
- You actively support customer service and handle complaints.
Requirements
What you’ll need- You have completed vocational training, e.g. as a Freight Forwarding and Logistics Services Clerk (m/f/d) or hold a comparable qualification.
- You have solid experience in operational sea freight handling.
- You are confident using MS Office.
- You have very good German and good English skills, both written and spoken.
- You demonstrate strong communication skills, a confident manner, and a high level of service and customer orientation.
- You work in a structured way, remain resilient under pressure, and act independently as well as in a team.
Benefits
Comp & perks- Health and mobility: We contribute to the cost of your computer workstation glasses and offer flexible working models by arrangement.
- Development: Take advantage of our extensive training programs, online learning resources, and individual training to continuously develop your skills.
- Travel cost benefits: Benefit from discounted fuel prices and car washes with our fuel card to reduce your commuting costs.
- Financial benefits: Discover exclusive discounts on products and services from well-known providers through our Corporate Benefits program.
- Onboarding: We support you with personal guidance and an interactive online onboarding option to help you start successfully in your new role.