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Business Support Assistant
Cookie InformationBusiness Support Assistant for DSV focusing on road transport and forwarding tasks in Europe. Engaging with customers and improving internal processes within the logistics field.
About the role
Key responsibilities & impact- Completing tasks concerning road transport and forwarding for DSV branches and departments according to rules included in Business Process Description and Working Instructions.
- Daily contact with DSV ISS customers in case of any problems, changes in existing processes.
- Registering all time log in to the Outlook calendar and managing of data contained there.
- Reporting to Team Leader any incidents that may have impact on processes, reporting eventual delays in processes.
- Creating, where possible, any conveniences in daily work to achieve higher performance, based on existing tools and after confirmation with Team Leader.
- Performing tasks in a timely manner.
- Testing of new solutions implemented in supported processes.
- Reporting for the purposes of DSV Group and to the superior.
- Continuous learning and improving knowledge about existing processes, learning new tasks.
- Training new employees in department and sharing knowledge.
- Following internal rules settled in the team in terms of tasks and purpose of the position.
- Performing other entrusted tasks related to the position.
- Behaviors and attitudes consistent with the values.
Requirements
What you’ll need- Experience in office work- preferable.
- Experience in logistics- preferable.
- University Graduate (bachelor or master) or during studying (transport/ logistics preferable).
- English - communicative.
- MS Excel- basic (or above).
- MS Word, MS Power Point- basic (or above).
- Ability to prioritize tasks.
Benefits
Comp & perks- Health insurance
- Flexible working hours
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
LogisticsOffice ManagementProcess ImprovementData ManagementTask Prioritization
Soft Skills
CommunicationTeam CollaborationProblem-SolvingContinuous LearningTraining