Warehouse Supervisor

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Warehouse Supervisor managing daily operations in a leading logistics company. Leading and developing warehouse staff to ensure KPIs are met.

Posted 7/3/2026full-timeStoke on Trent • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Operational Management: Oversee day-to-day warehouse operations, ensuring efficiency, accuracy, and timely completion of tasks.
KPI & Performance Delivery: Ensure contractual KPIs are achieved/exceeded, monitoring performance daily and addressing any shortfalls.
Customer Focus: Act as the first line of support for customers and DSV, handling issues proactively and ensuring on-time, in-full deliveries.
Team Leadership: Supervise, coach, train and develop warehouse staff; manage workloads and foster a positive, engaging and safe working culture.
Health & Safety Compliance: Promote a strong safety culture; ensure compliance with H&S regulations, company policies, and best practices.
Resource Planning: Support shift planning and allocation of resources to meet demand, including agency management where required.
Quality Standards: Ensure processes and outputs meet customer and DSV quality standards; investigate and resolve operational issues.
Reporting & Documentation: Maintain accurate records of performance, compliance, and customer reporting requirements.
KPI Management & Invoicing: Manage location KPIs and support the accurate completion of customer invoicing processes.
Continuous Improvement: Identify opportunities to streamline processes, improve efficiency, and reduce costs.
Auditing & Stock Integrity: Support cycle counts, audits, and investigations to maintain stock accuracy.

Requirements

What you’ll need

Proven experience in warehouse supervision within logistics or supply chain.
Strong people management and leadership skills.
Excellent communication and problem-solving abilities.
Organisational and time management skills with strong attention to detail.
IT literate, with experience using warehouse management systems and Microsoft Office.
Ability to work under pressure and deliver results against KPIs.
Knowledge of H&S, compliance, and warehouse best practices.

Benefits

Comp & perks

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
Enhanced Annual Leave Entitlement from your start, which increases with length of service.
Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
Salary Sacrifice Cycle Scheme
WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
LifeWorks app for access to cashback and discounts on high street and online brands.
Life Insurance and which includes access to expert probate support.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Operational ManagementKPI MonitoringResource PlanningQuality StandardsAuditingStock IntegrityPerformance ReportingInvoicing ProcessesContinuous ImprovementProblem-Solving

Soft Skills

People ManagementCommunicationOrganisational SkillsTime ManagementAttention to Detail