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Assistant Manager – Sales
Cookie InformationSales Assistant Manager for Freight Forwarding, building client relationships and ensuring client retention at DSV in Dhaka. Collecting feedback and improving services for client satisfaction.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Freight Forwarding and Logistics, with a strong focus on client relationship management, KPI analysis, and operational strategy. Proficient in MS Office applications and capable of making informed decisions to drive business growth.
Highest-signal resume keywords
Freight Forwarding ExperienceKPI AnalysisClient Relationship ManagementSales in ShippingMS Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Freight ForwardingLogisticsKPI AnalysisSalesCustomer Service
Soft Skills
Good Communication SkillsDecision MakingSelf-Starter
Tools & Technologies
MS Office
Industry Keywords
ShippingImportExportManufacturing UnitsTraffic Behavior Analysis
Tech Stack
Tools & technologiesRealm
About the role
Key responsibilities & impact- Meet with client representatives regularly for a feedback on the services.
- Regular telecoms to be “in touch” with the client’s requirements.
- Keep a check on the key KPIs agreed with the client vide regular reports & MIS analysis.
- Keep a track of the traffic behavior of the clients’ business and be alert to any new business opportunity as also aware of competitor penetration into any realm of the clients’ business.
- Analyze and strategies for any scope to innovate / modify existing system or flow of work to impact DSV and/or the client positively.
- Create a Win-Win situation.
- Regular contact with the operation / product teams as also the carriers to understand actual operations, newer trends in the market.
Requirements
What you’ll need- Graduation/Post Graduation in any stream.
- 5-6 years of experience in Freight Forwarding, Shipping, Logistics Div. of manufacturing units.
- Working knowledge and good speed on MS Office applications.
- Experience in Sales of Freight Forwarding / Shipping (Import / Export, Customer Service)
- Good communication skills; Knowledge of local language will be an added advantage
- Ability to get started & work on own
- Ability to judge and take decisions
Benefits
Comp & perks- Health insurance
- Flexible working hours
- Professional development opportunities