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Assistant Manager – Sales
Cookie InformationSales Assistant Manager for Freight Forwarding, building client relationships and ensuring client retention at DSV in Dhaka. Collecting feedback and improving services for client satisfaction.
Tech Stack
Tools & technologiesRealm
About the role
Key responsibilities & impact- Meet with client representatives regularly for a feedback on the services.
- Regular telecoms to be “in touch” with the client’s requirements.
- Keep a check on the key KPIs agreed with the client vide regular reports & MIS analysis.
- Keep a track of the traffic behavior of the clients’ business and be alert to any new business opportunity as also aware of competitor penetration into any realm of the clients’ business.
- Analyze and strategies for any scope to innovate / modify existing system or flow of work to impact DSV and/or the client positively.
- Create a Win-Win situation.
- Regular contact with the operation / product teams as also the carriers to understand actual operations, newer trends in the market.
Requirements
What you’ll need- Graduation/Post Graduation in any stream.
- 5-6 years of experience in Freight Forwarding, Shipping, Logistics Div. of manufacturing units.
- Working knowledge and good speed on MS Office applications.
- Experience in Sales of Freight Forwarding / Shipping (Import / Export, Customer Service)
- Good communication skills; Knowledge of local language will be an added advantage
- Ability to get started & work on own
- Ability to judge and take decisions
Benefits
Comp & perks- Health insurance
- Flexible working hours
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Freight ForwardingLogisticsKPI AnalysisSalesCustomer Service
Soft Skills
Good Communication SkillsDecision MakingSelf-Starter