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Customer Care & Support, Dutch/French-speaking

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Customer Care Specialist serving French-speaking clients. Handling inquiries and order processing in a service-oriented team at DSV in Moerdijk.

Posted 7/2/2026full-timeMoerdijk • 🇳🇱 NetherlandsMid-LevelSenior💰 €2,650 - €2,750 per monthWebsite

About the role

Key responsibilities & impact
  • answering various customer enquiries, mainly by telephone and by email or via social media
  • carrying out administrative tasks, such as order processing, debtor management, handling returns and processing claims
  • providing advice to customers regarding the product range and alternative products

Requirements

What you’ll need
  • excellent command of the Dutch language and good command of the French language (B2), both spoken and written
  • knowledge of computer systems
  • MBO4 level of working and thinking
  • solution-oriented and you are skilled in providing service

Benefits

Comp & perks
  • 28 (based on full-time employment) vacation days with the option to purchase more

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Order ProcessingDebtor ManagementClaims ProcessingProduct Knowledge
Soft Skills
Communication SkillsService Orientation
Certifications
MBO4 Level of Working and Thinking