Customer Care & Support, Dutch/French-speaking

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Customer Care Specialist serving French-speaking clients. Handling inquiries and order processing in a service-oriented team at DSV in Moerdijk.

Posted 7/2/2026full-timeMoerdijk • 🇳🇱 NetherlandsMid-LevelSenior💰 €2,650 - €2,750 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills with a focus on solution-oriented support, proficient in Dutch and French, and capable of handling administrative tasks effectively.

Highest-signal resume keywords

Dutch Language ProficiencyFrench Language Proficiency (B2)Customer Service SkillsAdministrative Task ManagementSolution-Oriented Approach

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingDebtor ManagementClaims ProcessingProduct Knowledge

Soft Skills

Communication SkillsService Orientation

Tools & Technologies

Computer Systems

Certifications & Qualifications

MBO4 Level of Working and Thinking

About the role

Key responsibilities & impact

answering various customer enquiries, mainly by telephone and by email or via social media
carrying out administrative tasks, such as order processing, debtor management, handling returns and processing claims
providing advice to customers regarding the product range and alternative products

Requirements

What you’ll need

excellent command of the Dutch language and good command of the French language (B2), both spoken and written
knowledge of computer systems
MBO4 level of working and thinking
solution-oriented and you are skilled in providing service

Benefits

Comp & perks

28 (based on full-time employment) vacation days with the option to purchase more