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Senior Customer Service Representative
Cookie InformationCustomer Service Representative providing exceptional service and managing shipping information for clients. Responsible for maintaining good customer relationships and assisting in various distribution activities.
About the role
Key responsibilities & impact- Building rapport and trust with clients by delivering exceptional service
- Accurate and timely data entry of shipping and receiving information
- Maintaining good working relationships with customers by responding to inquiries in a courteous manner
- Assisting in forklift operation and certification for associates
- Overseeing shipping and receiving activities for the Customer Service Department
Requirements
What you’ll need- High school diploma or GED
- 1 year experience in customer service-related capacity
- Intermediate computer skills
- Proficient with MS Office Applications
- English (reading, writing, verbal) language proficiency
Benefits
Comp & perks- Health insurance
- Disability insurance
- Paid time off (PTO)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data EntryShipping and ReceivingForklift OperationCustomer Service
Soft Skills
Building RapportCourteous CommunicationMaintaining Relationships
Certifications
Forklift Certification