Program Manager, Operations Support AII

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Program Manager leading operational support and business implementations for DSV. Overseeing process improvements and operational continuity across multiple sites with a high travel requirement.

Posted 7/2/2026full-timeNorthlake • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $90,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

The Program Manager, Operations Support, leads new business implementations and drives operational continuity across multiple sites.
Provides direction under the guidance of a Senior Team member.
Partners with Engineering to develop detailed process flows and layout plans.
Leads performance improvement initiatives and crisis management support.
Oversees operational reviews for RFPs and implementation tollgates.
Directs hyper care support for relocations, application migrations, and new launches.
Manages UAT and volume stress testing.

Requirements

What you’ll need

Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Management, or related field (or equivalent experience).
2 - 4+ years of experience in operations, logistics, or program management.
Demonstrated ability to design and implement process engineering solutions, drive operational enablement, and oversee complex system testing.
Analytical and problem-solving skills, with the ability to translate data into actionable strategies.
Skilled at managing multiple priorities across concurrent, enterprise-level projects while ensuring delivery on time and within budget.
Familiarity with Lean, Six Sigma, and Kaizen methodologies, with a history of applying continuous improvement practices to achieve measurable results.
Proficient in Microsoft Office (Excel, Work, and Power Point)
Proficient in knowledge of applicable WMS systems.
English (reading, writing, verbal) proficiency in business communication at all levels.

Benefits

Comp & perks

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Process EngineeringOperational EnablementData AnalysisProject ManagementVolume Stress Testing

Soft Skills

Analytical SkillsProblem-SolvingMulti-Priority Management