Operations Assistant

Cookie Information

Freight Forwarding Operations Assistant managing daily logistics operations and communication for shipments. Collaborating with related parties for timely document handling and service delivery.

Posted 7/1/2026full-timeLahore • 🇵🇰 PakistanJuniorWebsite

About the role

Key responsibilities & impact

Maintaining DSR on daily basis for ready reference.
Follow up on daily job during day start and completion per deadline, job planning for complete day.
Ensuring clear communication to all related parties for shipments specifically for critical ones.
Ensuring all pre alert / CAN / documents are sent to all related parties prior to shipment arrival.
Responsible to make sure documents are not getting released without 100% payment for Cash Customer, any TDS deduction must be on letter head from customer to maintain proper accounting / future follow up.
Ensure to follow company procedures and policies in terms of document handling / secrecy / accounts etc.
Providing quality / high level of service to all customers irrespective of volume / revenue.
Identify future problems based on current situation and take proactive action.
Extending assistance to customer service on business which handed by them.

Requirements

What you’ll need

Excellent Analytical, interpersonal and Communication Skills
The candidate should be a graduate with 1+ years of experience in similar role.
Ability to work under pressure and a good team player.

Benefits

Comp & perks

Health insurance
Retirement plans
Professional development
Paid time off

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Interpersonal SkillsAbility To Work Under Pressure