Operational Key Account Manager

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Operational Key Account Manager at DSV responsible for managing key accounts and providing exceptional service. Collaborating with internal teams and overseeing operations in logistics and transportation.

Posted 7/1/2026full-timePlainfield • 🇺🇸 United StatesMid-LevelSenior💰 $59,500 - $89,000 per yearWebsite

About the role

Key responsibilities & impact

Manage and grow key accounts
Act as primary contact for key accounts
Oversee day-to-day operational activities
Collaborate with internal teams to meet client needs
Lead client onboarding and implementation
Monitor and analyze customer performance according to committed volumes
Facilitate contract and rate negotiations

Requirements

What you’ll need

Bachelor's degree in business, logistics, supply chain management, or a related field
5+ years of experience in key account management in the transportation and logistics industry
Strong communication and interpersonal skills
Excellent problem-solving and decision-making skills
Ability to work independently and as part of a team
Strong organizational and time management skills
Knowledge of transportation and logistics industry trends and best practices
Proficient in Microsoft Office Suite and other relevant software

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong Communication SkillsInterpersonal SkillsProblem-Solving SkillsDecision-Making SkillsOrganizational SkillsTime Management Skills

Certifications

Bachelor's Degree In BusinessBachelor's Degree In LogisticsBachelor's Degree In Supply Chain Management