Freight Forwarder, Air Export

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Freight Forwarder managing air export operations and customer relationships at DSV. Ensuring compliance and satisfaction while coordinating logistics and customs documentation.

Posted 6/30/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $27 - $33 per hourWebsite

About the role

Key responsibilities & impact

Coordinate the exportation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels
Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
Track and monitor shipments, providing regular updates to customers on the status of their shipments
Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
All other duties as assigned.

Requirements

What you’ll need

Prior experience in freight forwarding, logistics, or a related field is preferred
Experience in Freight Forwarding is highly desirable
Excellent organizational and time management skills
Strong communication and interpersonal skills
Attention to detail and accuracy
Ability to work well under pressure and in a fast-paced environment
Knowledge of air freight logistics and customs regulations
Understanding of trade laws and regulations
Fluency in English is required
Knowledge of additional languages is a plus
Proficiency in Microsoft Office Suite
Experience with logistics software and systems is preferred

Benefits

Comp & perks

medical
prescription
dental
vision
life insurance
flexible spending accounts (FSAs)
health savings accounts (HSAs) (for eligible plans)
short- and long-term disability coverage
wellness resources
Employee Assistance Program (EAP) services
participation in the DSV 401(k) plan with company matching contributions of up to 5%
various paid time off programs
paid company holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Documentation PreparationCustoms Clearance ProcessingShipment TrackingTime ManagementAttention to Detail

Soft Skills

Organizational SkillsInterpersonal SkillsAbility to Work Under Pressure