Freight Forwarder

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. Manage the importation of goods by ocean, including customs clearance and delivery to the final destination .

Posted 6/29/2026full-timeDurham • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing ocean import and export processes, including customs clearance and documentation. Proficient in logistics coordination and customer relationship management to ensure compliance and timely delivery.

Highest-signal resume keywords

Ocean Import And Export ManagementCustoms Clearance DocumentationLogistics Software ProficiencyCustomer Relationship ManagementFluency In English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Freight ForwardingCustoms Regulations KnowledgeCommercial Invoices PreparationPacking Lists PreparationBills Of Lading Processing

Soft Skills

Problem SolvingCommunicationCollaboration

Tools & Technologies

Microsoft Office SuiteLogistics Software

Industry Keywords

Transportation ChannelsCarrier BookingTimely DeliveryTrade LawsCustomer Satisfaction

About the role

Key responsibilities & impact

Manage the importation of goods by ocean, including customs clearance and delivery to the final destination
Manage the exportation of goods by ocean, including carrier booking and managing the movement of goods through various transportation channels
Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery of goods
Prepare, process, submit required documentation for customs clearance, including commercial invoices, packing lists, bills of lading, and other relevant paperwork
Track and monitor shipments and provide regular updates to customers on the status of their shipments
Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws

Requirements

What you’ll need

Prior experience in freight forwarding, logistics, or a related field is preferred
Experience in ocean import and export is highly desirable
Fluency in English is required
Knowledge of additional languages is a plus
Proficiency in Microsoft Office Suite
Experience with logistics software and systems is preferred

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Professional development opportunities