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Customer Service Agent
Cookie InformationCustomer Service Agent managing customer service and shipment inquiries at DSV. Responsible for effective communication between clients and warehouse personnel in Bridgeport.
Posted 6/29/2026full-timeBridgeport • Connecticut • 🇺🇸 United StatesMid-LevelSenior💰 $22 per hourWebsite
About the role
Key responsibilities & impact- Responsible for providing and maintaining effective customer service and satisfaction
- Provide information to resolve customer shipment related issues
- Assist customers with requests pertaining to pick-up and deliveries
- Interact with management and warehouse personnel to meet customer requirements
- Accurately input information into the system
Requirements
What you’ll need- Proficient with Windows OS, Word, and Excel
- Must be able to type 45 WPM
- Good interpersonal skills required
- High school diploma or equivalent required
- Generally prefer 3-6 years of experience.
Benefits
Comp & perks- Health insurance
- 401(k) retirement plan
ATS Keywords
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Hard Skills & Tools
Data EntryTyping Speed of 45 WPMWindows OS ProficiencyMicrosoft Word ProficiencyMicrosoft Excel Proficiency
Soft Skills
Interpersonal Skills
Certifications
High School Diploma or Equivalent