Customer Service Agent

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Customer Service Agent managing customer service and shipment inquiries at DSV. Responsible for effective communication between clients and warehouse personnel in Bridgeport.

Posted 6/29/2026full-timeBridgeport • Connecticut • 🇺🇸 United StatesMid-LevelSenior💰 $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by effectively resolving shipment-related issues and ensuring customer satisfaction. Proficient in data entry and communication with management and warehouse personnel to meet customer needs.

Highest-signal resume keywords

Customer ServiceData EntryWindows OS ProficiencyTyping Speed of 45 WPMInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryTyping Speed of 45 WPMWindows OS ProficiencyMicrosoft Word ProficiencyMicrosoft Excel Proficiency

Soft Skills

Interpersonal Skills

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Customer SatisfactionShipment IssuesPick-Up and DeliveriesWarehouse Interaction

About the role

Key responsibilities & impact

Responsible for providing and maintaining effective customer service and satisfaction
Provide information to resolve customer shipment related issues
Assist customers with requests pertaining to pick-up and deliveries
Interact with management and warehouse personnel to meet customer requirements
Accurately input information into the system

Requirements

What you’ll need

Proficient with Windows OS, Word, and Excel
Must be able to type 45 WPM
Good interpersonal skills required
High school diploma or equivalent required
Generally prefer 3-6 years of experience.

Benefits

Comp & perks

Health insurance
401(k) retirement plan