Customer Service Agent – Warehouse B Shift

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Customer Service Representative delivering excellent client service while processing orders and managing shipping information in warehouse. Ensuring adherence to performance, safety, and quality objectives.

Posted 6/26/2026full-timeClarksville • Tennessee • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently.
Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers.
CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site.
As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality.

Requirements

What you’ll need

Must have a high school diploma or general education degree (GED).
1 year experience in Customer Service-related capacity.
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.
Intermediate computer skills.
Proficient with MS Office Applications.
English (reading, writing, verbal) proficiency.

Benefits

Comp & perks

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ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entryorder processingcustomer service

Soft Skills

rapport buildingtrust buildingexceptional servicecommunication

Certifications

high school diplomaGED