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Customer Service Lead – 2nd Shift

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Customer Service Rep Lead ensuring excellent customer service experiences in logistics. Responding to customer inquiries and resolving issues while managing communication with warehouse teams.

Posted 6/26/2026full-timeWichita • Kansas • 🇺🇸 United StatesSenior💰 $23 per hourWebsite

About the role

Key responsibilities & impact
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer issues efficiently
  • Assist in managing inventory levels
  • Provide communication regarding order status

Requirements

What you’ll need
  • 2+ years of experience in customer service
  • Strong communication skills
  • Ability to work with inventory management systems
  • Must be able to work evening shifts

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
inventory management systems
Soft Skills
communication skillsproblem-solvingcustomer service