Supervisor – Operations

Cookie Information

Operations Supervisor overseeing daily logistics operations and team management at DSV in Pittston. Ensuring efficient workflow, training staff, and meeting productivity goals for a global logistics leader.

Posted 6/23/2026full-timePittston • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower.
Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
Effectively keeps senior management and client representatives informed of critical issues that affect the operations.
Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
Manages operations to meet prescribed productivity and service goals.
Complies with terms outlined in the site's operating agreement with the client.
Implements and reports on-going cost savings measures. Provides ideas and suggestions for more efficient operations.
Meets all client specified KPI’s and complies with Quality system requirements.
Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to fairly and equitably supervise, counsel, and (where needed) discipline team members. Provides direction and support to Human Resources.
Assists in creating programs for hiring, training, and professional development.
Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities.
Has overall training and evaluation responsibilities of warehouse staff.
Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff.
Reviews pending jobs or trends, plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.
Trains new staff in assigned duties, or delegate training responsibility to experienced team members. Assesses progress of trainees and adds additional duties as appropriate.
Keeps informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary.
Assigns supervisory duties to experienced team members acting as leads for lower-level warehouse staff. Keeps abreast of progress or problems.
Keeps Manager advised of progress or problems requiring attention on a daily basis. Holds regular meetings with warehouse staff to assess the group’s overall status. Discusses ideas for improvement. Keeps staff informed of new developments.

Requirements

What you’ll need

Must have a High school diploma or general education degree (GED)
3 years’ experience working in a logistics/distribution/relevant environment
1 year experience in a supervisory role
Preferred: Prior MHE certification / knowledge of basic MHE operation
Satisfactory completion of a forklift training program
Proficient in Microsoft Office (Excel, Work, and Power Point)
RF Scanners
WMS functions
Strong attention to detail accuracy and accomplish job tasks in a timely manner
Good organizational and personnel skills
Good communication skills, written and oral
Good leadership, supervision, and planning skills
Able to work flexible schedules, including nights and weekends, as required by the operation
Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able to assist as a back-up when the need may arise.
Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.

Benefits

Comp & perks

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase.
Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

logisticsdistributionsupervisory experienceMHE operationforklift operationMicrosoft OfficeExcelWMS functionsRF Scannerscost savings measures

Soft Skills

attention to detailorganizational skillscommunication skillsleadership skillssupervision skillsplanning skillsadaptabilityteam managementproblem-solvingmotivation techniques

Certifications

High school diplomaGEDMHE certificationforklift training certification